Robert Headly | Page 2

Luis was great to work with! Awesome at his job and deserves more opportunities, an amazing young man!! Awesome at his job and deserves more opportunities, an amazing young man!! More

Report | Print

Nothing spoken at signing is included. I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to pay for maintenance. Tire rotation is included wherever I purchase tires - but not for me at Scott Clark Honda. At signing , I was told I could split payments- I can’t. I’m so uphappy with the car, service, financing and contract. More

Report | Print

No one returns calls. Make promises they dont keep. Very disappointed . Customer service is slack disappointed . Customer service is slack More

Report | Print

appeared to be a fly by night used car saleman, still do not have my refund on the radio or the key not have my refund on the radio or the key More

Report | Print

Everything met my needs except I asked for a little thing of touch up paint for my pilot and they didn’t give it to me. I paid 1999 dollars they could have at least given me some touch up paint. of touch up paint for my pilot and they didn’t give it to me. I paid 1999 dollars they could have at least given me some touch up paint. More

Report | Print

DEFECTIVE 2019 RED HONDA ACCORD DISILLUSIONED!!!!! The same car that I purchased in August has now gone back a 6th time and 7th time. I get the car back for a week maximum maybe a DISILLUSIONED!!!!! The same car that I purchased in August has now gone back a 6th time and 7th time. I get the car back for a week maximum maybe a little more and the problem still exists. The first time I received a call from Marcus Nicholson he actually suggested I come and swich the car out with the same terms since they had been unsuccessfull in determining the problem. That meeting was setup and then I was later called that evening to say they thought they had found the problem. I went the next morning to pick my car up noticing scratches on my car and was told by a salesman that those scratches happen when someone in the service departments jacket scraps against the car when working on it. So they had to paint and order a replacement piece for the drivers door. I have to say during all this that I believe that Robbie Headly has tried to fix the issues. I had the car back for less than two weeks and the same noise in the dash has returned. At this point I'm done. I left a text message to Robbie and a phone message to Marcus Nicholson. Marcus did call me back but didn't want to honor his original offer to replace the DEFFECTIVE car and wanted to get the car back in the shop to work on it. I AM NOT happy about this and did speak about the LEMON LAW which this situations does fit the law. I spoke to an attorney and they did tell me that in NC if the same issue happens a minimum of 4 times it can be considered "LEMON LAW". SO, EVERY PAYMENT I'VE MADE ON THIS 2019 HONDA ACCORD HAS BEEN WITH THE DEFECT AND IN AND OUT OF THE SERVICE DEPARTMENT. While I do appreciate the service department trying to continue to find the problem I feel SCOTT CLARK HONDA should replace the defective car. In my conversation to Marcus Nicholson, after this many times how long is it acceptable to play this song and dance and expect me to pay this much for a car that OBVIOUSLY has a problem? I really hope this can be resolved and I don't have to take this further. SCOTT CLARK has a reputation that I would think he'd like to be proud of. Donna Richardson More

Report | Print

Service. I made the appointment that I needed and the service was very good. I have heard good things about Scott Clark Honda. I am former customer of the fo I made the appointment that I needed and the service was very good. I have heard good things about Scott Clark Honda. I am former customer of the former dealership in this location since 1987. More

Report | Print

Service Robbie ( Scott Clark Honda) did a great job as always explaining what I needed and gave me the time it would take. I was out in the promised time. W Robbie ( Scott Clark Honda) did a great job as always explaining what I needed and gave me the time it would take. I was out in the promised time. Would definitely recommend. More

Report | Print

GO TO SCOTT CLARK HONDA GOT IN AND OUT OF SERVICE DEPT. VERY QUICKLY …….EVERY THING WAS EXPLAINED TO ME....AND ALL WERE VERY NICE AND RESPECTFUL …..I DID NOT HAVE TO WAIT LON GOT IN AND OUT OF SERVICE DEPT. VERY QUICKLY …….EVERY THING WAS EXPLAINED TO ME....AND ALL WERE VERY NICE AND RESPECTFUL …..I DID NOT HAVE TO WAIT LONG FOR SERVICE More

Report | Print

Do not pass the Blue sign!!! Look for the blue and stop in!! The service department is why I purchased the car from Scott Clark Honda. You feel like a celebrity and always waiting Look for the blue and stop in!! The service department is why I purchased the car from Scott Clark Honda. You feel like a celebrity and always waiting with a smile!! As for Sales, ask for Ahmed!! More

Report | Print