Robert John Lisi | Page 153

Business As Usual Kevin Keener was my sales person who was proper, courteous and down to business. He eventually sold me a certified pre-owned car which I liked however Kevin Keener was my sales person who was proper, courteous and down to business. He eventually sold me a certified pre-owned car which I liked however missed to point out a dent on top of the driver's side door which I missed to notice at the time of the sale and for which I obviously did not get a discount. Robert Lisi spend some limited time with me explaining some of the basic functions but did not go much into any detail of the voice activation functions which is probably one of the most complicated or at least different features in comparison with the BMW iDrive which I had before. Another Note: After my first meeting with Kevin, when I was visiting the showroom for certified pre-owned cars with my family without an appointment, just to check out the different cars again and Kevin wasn't there, a sales manager came out of his office with a client, completely ignoring us as if we were some street bumps and didn't have any business here with all those luxury cars. He could not even afford a "Hello" or whatever would have been appropriate in that situation! More

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Mercedes-Benz of Princeton The buying experience here was top notch. Professional and courteous environment with an awsome attention to detail. Staff was very knowledgeable an The buying experience here was top notch. Professional and courteous environment with an awsome attention to detail. Staff was very knowledgeable and helpful but never overbearing. From the moment you walk in the door you get a sense of satisfaction and reassurance that you are at the right place. More

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I love my new car From start to finish we had an amazing experience with this dealership! Tom Knobloch Jr and Robert Lisi were attentive to our every question. We wi From start to finish we had an amazing experience with this dealership! Tom Knobloch Jr and Robert Lisi were attentive to our every question. We will be lifelong customers. More

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Mercedes app for remote start Robert Lisi was able to communicate with Mercedes to get the problem resolved. No other person was able to help. Robert was very professional and di Robert Lisi was able to communicate with Mercedes to get the problem resolved. No other person was able to help. Robert was very professional and diligent in solving the problem. More

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Very helpful - no pressure - understood my needs This dealership has always been very professional and has worked with me for my last 3 cars. Both Arno and Robert have been extremely helpful and kno This dealership has always been very professional and has worked with me for my last 3 cars. Both Arno and Robert have been extremely helpful and knowledgeable about the car that I was looking for. I would highly recommend this dealership and both Arno and Robert More

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Connect apple device to my card. Robert was incredibly pleasant , patient and helpful and he completely resolved my issue. He clearly upheld the high level of service that my husband Robert was incredibly pleasant , patient and helpful and he completely resolved my issue. He clearly upheld the high level of service that my husband and I have become accustomed to since establishing our relationship with MB-Princeton almost 20 years ago. Kudos to MB-P ! More

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Wonderful first visit! Very accommodating! This was our first visit and we left the same day with a great deal on a beautiful car. I’ve never been to another dealership that Very accommodating! This was our first visit and we left the same day with a great deal on a beautiful car. I’ve never been to another dealership that was as friendly and helpful. Will buy a car at Princeton again. More

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No pressure Very accommodating Genuine salesperson Felt like they cared about us and finding right vehicle Would purchase there again Front service area reseptionist could be a Genuine salesperson Felt like they cared about us and finding right vehicle Would purchase there again Front service area reseptionist could be a bit less rushed Often feel rushed and in genuine at service desk area More

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Always a Pleasure!! My husband and I have been customers of Mercedes Benz of Princeton for many years. Alex Shaparin and Robert Lisi always make the process so smooth a My husband and I have been customers of Mercedes Benz of Princeton for many years. Alex Shaparin and Robert Lisi always make the process so smooth and easy; no fuss or hassle. The paperwork is always ready, all questions are always answered, and the tutorial Robert provides is precise and helpful. The service doesn’t just stop when we drive our cars off the lot; instead, any issues or questions after the fact, which could even be a year or so later, are always met with a “don’t worry, come into the dealership and we’ll take care of it” or “we can help you with that.” These reassurances and professional courtesies are all I need to keep returning as a loyal customer. Now I can’t wait to watch the video links that Robert sent so I can keep learning how to get the most enjoyment out of my new C class convertible!! Thanks again!! More

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Nice experience Paul is good to work with. He helps us to get the best value that matches our needs Linda in service is really nice to work with. She keeps our cars Paul is good to work with. He helps us to get the best value that matches our needs Linda in service is really nice to work with. She keeps our cars in good shape More

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