Robert Johnson | Page 16
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
166 Reviews
Write a Review166 Reviews of Robert Johnson
May 29, 2025
Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Which ultimately results in lost of time. More
Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler , DAKOTA BOOTH, MATTHEW CARTER, Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS
May 29, 2025
Received quick attention and the situation was diagnosed quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. More
Other Employees Tagged: Alicia Chapman-Jones , MATTHEW CARTER
May 19, 2025
Southern Ford is what everyone wishes their dealer was like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. More
Other Employees Tagged: Stephanie Spangler
May 17, 2025
The service department is INCREDIBLE. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. More
Other Employees Tagged: ROBERT JOHNSON
May 13, 2025
Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More
Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler , Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS
May 11, 2025
What I need was done in a good manner and they call when they were done they were done More
Other Employees Tagged: Amber Johnson , SAM BELL, Jake Lynch, ROBERT MUIR
May 09, 2025
I’m very pleased with the service work done to my F150 at Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner ve Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner vehicle so that I was able to go to work while my service was performed. More
Other Employees Tagged: Stephanie Spangler , Jeff Dobson
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