Robert Johnson | Page 15

The service department is INCREDIBLE. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. More

by greytim73 Verified Customer Verified Customer

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Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More

by raymond.bowman31 Verified Customer Verified Customer

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Service was excellent, thank you! Good communication, clear recommendations and fast service. This was a very good experience. Good communication, clear recommendations and fast service. This was a very good experience. More

by lindsayw98 Verified Customer Verified Customer

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What I need was done in a good manner and they call when they were done they were done More

by earnieearnieearnie Verified Customer Verified Customer

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Prompt and courteous Great great great great great great great great great great great great great great great great great great great great More

by bluefocus60 Verified Customer Verified Customer

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I’m very pleased with the service work done to my F150 at Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner ve Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner vehicle so that I was able to go to work while my service was performed. More

by loudguitars Verified Customer Verified Customer

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They took care of business with just a few minor challenges. Good customer service. They also provided transportation when my service was completed challenges. Good customer service. They also provided transportation when my service was completed More

by saucesnsuchbyryan Verified Customer Verified Customer

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Rep went above and beyond to listen. He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was gre He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was great! More

by Fordhead Verified Customer Verified Customer

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The service person seemed disorganized. I called to check on my car and was told it was ready for pickup. When I arrived the manager discovered he was looking at wrong car and mine had not I called to check on my car and was told it was ready for pickup. When I arrived the manager discovered he was looking at wrong car and mine had not even been touched. It was late in day so I took it and left. Went to another facility where the error code revealed I needed to replace the canister purge valve. Southern replaced that a month ago. 2 weeks ago the check engine light came back on. Brought car in again and was told computer was cleared of code. Then Tuesday light came back on. This prompted my visit yesterday. The new facility checked the code and it still showed canister purge valve needs replacement or the code needs to be cleared. More

by SMSGTRET Verified Customer Verified Customer

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Ok The valet gentleman was very nice as always Have a good safe and nice holiday good safe and nice holiday More

by Kathybrinca Verified Customer Verified Customer

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