Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 11

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
533 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

533 Reviews

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533 Reviews of Robert Krueger

July 30, 2024

Dealership Rating
Employee Rating

I especially like the convenience of the pick up and drop off service. The video text from the mechanic as he works on my car is appreciated as well. More

by rconrad47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

June 19, 2024

Dealership Rating
Employee Rating

Great people, that are knowledgeable and answer your questions to the best of their ability. If someone can’t answer a question that you have they will find someone else that can. I liked the video of t More

by TORRELLIO4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

June 11, 2024

Dealership Rating
Employee Rating

Great people to work with. Very responsive when getting in for repairs. Would recommend to others. More

by mnrenard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

June 08, 2024

Dealership Rating
Employee Rating

Top notch! The valet service is fantastic. Fast and so courteous, The video was very useful. Professional, well-explained. Bob was thorough, patient, profession More

by jravely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

June 04, 2024

Dealership Rating
Employee Rating

They got my car in without a appointment l. and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I n More

by josterme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Alex Hienz , Katie Kerby, Matt Schiewe

Jun 04, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

June 01, 2024

Dealership Rating
Employee Rating

First time there,layout was a bit confusing but everyone was helpful and Bob was fair with the final charge I will be back More

by RKNCCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

May 08, 2024

Dealership Rating
Employee Rating

They worked hard to find the vehicle I wanted with all of my must haves. More

by redntra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Samp General Sales Manager 262-225-9010

May 01, 2024

Dealership Rating
Employee Rating

I wanted to express my gratitude for Robert's outstanding service during the drop-off and pickup. His detailed work and friendly demeanor truly showcase his commitment and professionalism, giving me confiden More

by Loomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

April 30, 2024

Dealership Rating
Employee Rating

Boucher Ford is a dependable service provider. I will always take my Ford to be worked on at Gordie Boucher. More

by mark-barb91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Gregovich, Katie Kerby

May 01, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

April 26, 2024

Dealership Rating
Employee Rating

Robert is very professional Good communicator when problems arose. Listened to the concerns and followed up appropriately More

by bajr18181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

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