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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 12

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
533 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

533 Reviews

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533 Reviews of Robert Krueger

April 25, 2024

Dealership Rating
Employee Rating

They were always good to work with when buying a new vehicle and took care of my service needs More

by Dean
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Nolan

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Apr 26, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review, Dean. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

April 22, 2024

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Employee Rating

Terrible service. Was told I have an oil leak. Took to another garage. Which I was told I do not! There’s oil everywhere because of sloppy work done by the techs! They More

by sadieck
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 26, 2024

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Hienz Service Manager 262-225-9010

April 22, 2024

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Employee Rating

Always a pleasure to work with service department. Very friendly and explains all work to be done. More

by DMATUSEWIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

April 16, 2024

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Employee Rating

Robert has always given us great service. He explains what needs to be done and keeps us updated on the progress of our repair. More

by Rrj4951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

April 10, 2024

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Employee Rating

Quickly done with almost no inconvenience thanks . Again and again and again and again thank you. More

by STEVEN.BICHLER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Steven, Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

April 09, 2024

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Employee Rating

From the time I arrived the service was excellent, the service did a great job of keeping me informed on the status of the service being performed and the estimated time to pick up the vehicle. Also the a More

by BHENSIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

April 05, 2024

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Employee Rating

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. More

by DIANELS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Alex Hienz

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Apr 08, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Dianels, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

March 20, 2024

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Employee Rating

Great experience. This dealerships sales and service department are excellent. I would not consider another. More

by PORLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Hoeller , Mike Gregovich, Katie Kerby, Emily Knope

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Mar 21, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2024

Dealership Rating
Employee Rating

Out of all the Ford dealers I have dealt with in this area they are the best! More

by PORLANDO
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Mar 21, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

March 20, 2024

Dealership Rating
Employee Rating

Great customer service. .quick service The service team rep is kind and honest.. Worth the money for the service More

by latunia2000
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Mar 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

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