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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 13

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
547 Reviews

Dealership Experience

19 yrs, 9 mos

4.7

547 Reviews

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547 Reviews of Robert Krueger

May 08, 2024

Dealership Rating
Employee Rating

They worked hard to find the vehicle I wanted with all of my must haves. More

by redntra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Samp, Laura Hoeller, Christopher Roll

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May 08, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Samp General Sales Manager 262-225-9010

May 01, 2024

Dealership Rating
Employee Rating

I wanted to express my gratitude for Robert's outstanding service during the drop-off and pickup. His detailed work and friendly demeanor truly showcase his commitment and professionalism, giving me confiden More

by Loomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

April 30, 2024

Dealership Rating
Employee Rating

Boucher Ford is a dependable service provider. I will always take my Ford to be worked on at Gordie Boucher. More

by mark-barb91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Gregovich, Katie Kerby

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May 01, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

April 26, 2024

Dealership Rating
Employee Rating

Robert is very professional Good communicator when problems arose. Listened to the concerns and followed up appropriately More

by bajr18181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

April 25, 2024

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Employee Rating

They were always good to work with when buying a new vehicle and took care of my service needs More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Nolan

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Apr 26, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review, Dean. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

April 22, 2024

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Employee Rating

Terrible service. Was told I have an oil leak. Took to another garage. Which I was told I do not! There’s oil everywhere because of sloppy work done by the techs! They More

by sadieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 26, 2024

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Hienz Service Manager 262-225-9010

April 22, 2024

Dealership Rating
Employee Rating

Always a pleasure to work with service department. Very friendly and explains all work to be done. More

by DMATUSEWIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

April 16, 2024

Dealership Rating
Employee Rating

Robert has always given us great service. He explains what needs to be done and keeps us updated on the progress of our repair. More

by Rrj4951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

April 10, 2024

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Employee Rating

Quickly done with almost no inconvenience thanks . Again and again and again and again thank you. More

by STEVEN.BICHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Steven, Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

April 09, 2024

Dealership Rating
Employee Rating

From the time I arrived the service was excellent, the service did a great job of keeping me informed on the status of the service being performed and the estimated time to pick up the vehicle. Also the a More

by BHENSIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 10, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

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