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Robert Krueger

Overview Reviews (533) Inventory (311)

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Robert Krueger

Robert Krueger | Page 13

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8

533 Reviews

Overview Reviews (533) Inventory (311)

Dealership Experience

19 yrs, 8 mos

4.8

533 Reviews

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533 Reviews of Robert Krueger

March 13, 2024

Dealership Rating

Employee Rating

Everything went well. Robert verified if my part was covered by warranty before any work began. They were easy to deal with Robert verified if my part was covered by warranty before any work began. They were easy to deal with More

by WADE2213

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 14, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we are lucky to have Robert on our team! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

March 09, 2024

Dealership Rating

Employee Rating

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! More

by CORYCORRI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Pleugers , Matt Schiewe

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Mar 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Cory, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

March 09, 2024

Dealership Rating

Employee Rating

Good experience. Knowlegable and professional service. Courteous staff. I would recommend them for sales and service. Knowlegable and professional service. Courteous staff. I would recommend them for sales and service. More

by JPITROF1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

March 06, 2024

Dealership Rating

Employee Rating

Very loyal customer to this dealership for over 20 years. Both sales and service are excellent. Both sales and service are excellent. More

by lougrossi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 06, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, your wonderful feedback and rating mean a lot to us. We appreciate your loyalty to our dealership and look forward to seeing you next time!

March 04, 2024

Dealership Rating

Employee Rating

They got me in right away and the Transmission shifts much better I will return for future work needed much better I will return for future work needed More

by hvacjackb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We sincerely value your business and look forward to your next visit!

February 27, 2024

Dealership Rating

Employee Rating

Work done by mechanics give 4 don't give 5, last 2 or 3 times a major pain to get my truck back times a major pain to get my truck back More

by daviddsx

Verified Customer

Recommend Dealer

Other Employees Tagged: Robert Krueger

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Feb 27, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi David, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Alex Hienz, at 262-225-9010 so that we can make this right.

February 17, 2024

Dealership Rating

Employee Rating

Service writer caused by a lot of confusion To me he doesn't know what he's doing doesn't know what he's doing More

by Charles.getz

Verified Customer

Recommend Dealer

Other Employees Tagged: Robert Krueger

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Feb 19, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Charles, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

February 17, 2024

Dealership Rating

Employee Rating

The service department was excellent. Good service every time I visit. I feel good when I leave knowing my car is in great condition. Good service every time I visit. I feel good when I leave knowing my car is in great condition. More

by Tomstareck

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Feb 17, 2024 -

Tomstareck responded

Good service

February 11, 2024

Dealership Rating

Employee Rating

After a rescheduling, he got me into a time good for me. Everyone I talked to was friendly and helpful. Everyone I talked to was friendly and helpful. More

by tgrimmdc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad to hear you found our staff was so friendly and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2024

Dealership Rating

Employee Rating

Robert wasn't my initial contact, but ended up making things correct and explaining to me exactly what needed to be done. Without overcharging me or recommending things I do not need as my first initial things correct and explaining to me exactly what needed to be done. Without overcharging me or recommending things I do not need as my first initial contact was. More

by ANAPARALLA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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