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Robert Krueger

Overview Reviews (547) Inventory (312)

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Robert Krueger

Robert Krueger | Page 14

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7

547 Reviews

Overview Reviews (547) Inventory (312)

Dealership Experience

19 yrs, 9 mos

4.7

547 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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547 Reviews of Robert Krueger

April 05, 2024

Dealership Rating

Employee Rating

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. at the updated dealership is the reason for me being a repeat customer. More

by DIANELS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Pleugers, Alex Hienz

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Apr 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Dianels, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

March 20, 2024

Dealership Rating

Employee Rating

Great experience. This dealerships sales and service department are excellent. I would not consider another. This dealerships sales and service department are excellent. I would not consider another. More

by PORLANDO

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Laura Hoeller , Mike Gregovich, Katie Kerby, Emily Knope

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Mar 21, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2024

Dealership Rating

Employee Rating

Out of all the Ford dealers I have dealt with in this area they are the best! area they are the best! More

by PORLANDO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 21, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

March 20, 2024

Dealership Rating

Employee Rating

Great customer service. .quick service The service team rep is kind and honest.. Worth the money for the service .quick service The service team rep is kind and honest.. Worth the money for the service More

by latunia2000

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

March 13, 2024

Dealership Rating

Employee Rating

Everything went well. Robert verified if my part was covered by warranty before any work began. They were easy to deal with Robert verified if my part was covered by warranty before any work began. They were easy to deal with More

by WADE2213

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 14, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we are lucky to have Robert on our team! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

March 09, 2024

Dealership Rating

Employee Rating

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! More

by CORYCORRI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Pleugers , Matt Schiewe

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Mar 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Cory, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

March 09, 2024

Dealership Rating

Employee Rating

Good experience. Knowlegable and professional service. Courteous staff. I would recommend them for sales and service. Knowlegable and professional service. Courteous staff. I would recommend them for sales and service. More

by JPITROF1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

March 06, 2024

Dealership Rating

Employee Rating

Very loyal customer to this dealership for over 20 years. Both sales and service are excellent. Both sales and service are excellent. More

by lougrossi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 06, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, your wonderful feedback and rating mean a lot to us. We appreciate your loyalty to our dealership and look forward to seeing you next time!

March 04, 2024

Dealership Rating

Employee Rating

They got me in right away and the Transmission shifts much better I will return for future work needed much better I will return for future work needed More

by hvacjackb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

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Mar 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We sincerely value your business and look forward to your next visit!

February 27, 2024

Dealership Rating

Employee Rating

Work done by mechanics give 4 don't give 5, last 2 or 3 times a major pain to get my truck back times a major pain to get my truck back More

by daviddsx

Verified Customer

Recommend Dealer

Other Employees Tagged: Robert Krueger

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Feb 27, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi David, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Alex Hienz, at 262-225-9010 so that we can make this right.

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