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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 15

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
533 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

533 Reviews

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533 Reviews of Robert Krueger

January 21, 2024

Dealership Rating
Employee Rating

Well run , friendly staff, remind me when I need service for certain maintenance services,appreciate being driven home. More

by DELORES.SCHARMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers , Katie Kerby, Jeffrey Schwister

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Jan 22, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Delores, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2024

Dealership Rating
Employee Rating

I’m very pleased with this dealership and very pleased with Robert Krueger. I would refer other people to this dealership and specifically Robert ! More

by GB55555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

January 19, 2024

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Employee Rating

good service every time starting from the service consultant to the mechanic. Fair prices and quality work More

by Rcolo1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

Jan 20, 2024

Rcolo1952 responded

The trust that has been built up between me and the service consultant Robert Krueger over the last 17 years is the reason I always have my cars serviced at Gordie Boucher.

January 18, 2024

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Employee Rating

Had transmission problems covered by recall. Got me in fast and fixed it right away. Great service. More

by M.A.KISSANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 18, 2024

Dealership Rating
Employee Rating

Robert was great to work with. Kept us updated on repairs. Everyone at dealership was polite More

by GARIEPY.DIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

January 17, 2024

Dealership Rating
Employee Rating

We have our Ford vehicles serviced at Boucher when required. Both the Parts and Service Departments are staffed with knowledge and experience personnel. More

by TERRYGARRINGER1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes

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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Terry, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

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Employee Rating

Great job like the video I have an extended warranty last time I had service you did even check if it was covered just told me it wild be covered still having same problem might try another dealer More

by JMOLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

January 17, 2024

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Employee Rating

Boucher Menomonee Falls accommodated my warranty repair promptly and insured I was satisfied when finished. More

by LISA.OPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Lisa, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We're looking forward to your next visit with us!

January 17, 2024

Dealership Rating
Employee Rating

Courteous, and looked for other possibilities for warranty service. Informed me about future service appointments. More

by FAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Sandbach

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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

Dealership Rating
Employee Rating

Hands down one of the best dealers I have ever done business with. Erik in parts and Robert are phenomenal in their knowledge and their respect for the customer. I happen to work for a competitor deale More

by TIM.REITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl, Jeff Samp, Adrianna Mayen, Laura Hoeller , Erik Aschenbrener 5 star

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Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Tim, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

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