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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 25

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
534 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

534 Reviews

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534 Reviews of Robert Krueger

January 05, 2023

Dealership Rating
Employee Rating

Robert always delivers great customer service, which I appreciate. I also look forward to earning points on my purchases and the bonus bucks. More

by KCFIT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

January 04, 2023

Dealership Rating
Employee Rating

They dont do a thorough inspection of your vehicle. My past oil change they had a few things brought to my attention that needed repair. I never had any repairs done and back for another oil change, e More

by TILE234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 08, 2023

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out to Alex Bair, Service Manager 262-255-9010. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 03, 2023

Dealership Rating
Employee Rating

They had good customer service. Service was fast and reliable. Lounge was kept clean and stocked More

by RICOBSHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Hoeller

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Jan 03, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

January 02, 2023

Dealership Rating
Employee Rating

Great friendly service people especially Robert and Joe, I went on to tell others people about how wonderful the services were thanks for everything More

by ANTHONYHULL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Thank you for the five-star rating for our service department. We appreciate your business and hope to see you again soon, Anthony.

December 24, 2022

Dealership Rating
Employee Rating

Service was very good everybody was very polite Bob was a fun driver thank him for .the ride . More

by FKOSTUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl , Emily Knope

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Dec 27, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2022

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Employee Rating

Professional , courteous and I was in and out in the time limit that I was told. More

by Jsworske181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl , Emily Knope

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Dec 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2022

Dealership Rating
Employee Rating

The service area was prompt and courteous. My recall was done in good time. Ok More

by BPOLCYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you with your recall. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

December 22, 2022

Dealership Rating
Employee Rating

Friendly, and did the job in a short amount of time. Also, scheduled me in a timely fashion. More

by ROMANPYSKIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 19, 2022

Dealership Rating
Employee Rating

Great to work with. Easy and responsive. I would recommend this dealer to anyone else More

by WESTON.HEUPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl , I worked with another women in the service department. She was great!

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Dec 20, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls.

December 16, 2022

Dealership Rating
Employee Rating

Did not check everything I asked but the service writer Robert Krueger was awesome. He was very accommidating to my needs. More

by jgeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl

Report | Print
Dec 18, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

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