Robert Lee | Page 18
General Manager
Heritage Honda Westminster
580 Baltimore Blvd
Westminster, MD 21157
210 Reviews
Write a Review210 Reviews of Robert Lee
May 02, 2021
Great dealership had a outstanding experience. Rob Mason extremely professional and very helpful. Will be back for our next car. Erin in finance made that part of the deal smooth and easy, extremely professional and very helpful. Will be back for our next car. Erin in finance made that part of the deal smooth and easy, More
Other Employees Tagged: Robert Mason
April 06, 2021
My lease was up in my 2018 Honda Pilot and last week I went to the original dealer that I got it from to see what deal they could give me to lease a new 2021 Pilot. After a lot of back and forth with the went to the original dealer that I got it from to see what deal they could give me to lease a new 2021 Pilot. After a lot of back and forth with the Salesman and the Sales Manager, they told me their “best deal”, but I left the dealer without a new Pilot because they didn’t have the color I wanted. They said that they were going to try to find it. Thank God they didn't have it, as I thought that they could have offered me a better deal. Then, the next day I went to Honda of Westminster because they had the color that I wanted in their inventory and I wanted to see if they could give me a better deal. When I got there, I was received by one of the Sales Manager and he introduced me to Ken Mercer. I have never felt more comfortable with a Sales Associate at a dealership. His professionalism, honesty, and empathy were exceptional! He was able to work the deal out with the General Manager and they gave me a much better deal than the one I had at the other dealership and I got a wonderful 2021 Honda Pilot in the color that I wanted. If you are looking for the best Sales Associate there is out there to buy a Honda, look no further, Ken Mercer will be your best option. And if you are looking for the best Honda dealership with the best deal and the best personnel, you have to visit Honda of Westminster. You will not be disappointed! Other personnel that were part of the transaction, Robert Lee (General Manager) Keith O’Connor (General Sales Manager), Joan Figuereo (Sales Manager), and Gregg Smith (Financial Manager) were awesome too. They will be my dealership for life. Thanks so much for a great service! More
Other Employees Tagged: Gregg Smith, Ken Mercer , Emily Bintz, Joan Figuereo, Keith O'Connor
April 04, 2021
Melody was awesome. She went above and beyond to help me choose the right SUV to fit my needs. I especially loved the videos she sent with her standing between the two colors I was debating. Thanks Melody choose the right SUV to fit my needs. I especially loved the videos she sent with her standing between the two colors I was debating. Thanks Melody!! We love “Big Blue!” Our new Honda Passport! More
Other Employees Tagged: Melody du Biel, Tyler Kennedy
March 29, 2021
Jared is awesome! The first car sales person I have meet that was honest and trustworthy. Give that guy a promotion! The rest of the team that worked with me was great as well. Thank you Jared for getting that was honest and trustworthy. Give that guy a promotion! The rest of the team that worked with me was great as well. Thank you Jared for getting me into my dream vehicle. More
Other Employees Tagged: Emily Bintz, Alex Peterson, Jared Wright
March 21, 2021
Ken Mercer & Robb Peters provided excellent service during my purchase of my pre-owned Honda. Erin(business manager) dutifully got me through the paperwork! Thanks again! during my purchase of my pre-owned Honda. Erin(business manager) dutifully got me through the paperwork! Thanks again! More
Other Employees Tagged: Ken Mercer , Emily Bintz, Jim Groth, Robb Peters, Erin(business mgr)
March 18, 2021
I called and had visited several Honda dealerships looking for a new 2021 Ridgeline RTL-E and most of the salesmen were just average. When I called Heritage and asked for new vehicle sales, I was for looking for a new 2021 Ridgeline RTL-E and most of the salesmen were just average. When I called Heritage and asked for new vehicle sales, I was fortunate to have Ken Mercer answer the phone. After reviewing your on-line vehicles, I made an appointment with Ken. He showed me the vehicle I was interested in and answered all of my questions and I ended up purchasing the truck the same day. Ken was assisted by Robert Lee who was also fantastic. Both of these gentlemen were excellent as was Rich Ewalt who handled my finances and other transactions. More
Other Employees Tagged: Ken Mercer , Rich Ewalt
March 10, 2021
I was warned heading into the car buying process how brutal it could be. We went to one dealership and experienced the deceitful ness of salesmen. Then we went to Heritage Honda Westminster and could no brutal it could be. We went to one dealership and experienced the deceitful ness of salesmen. Then we went to Heritage Honda Westminster and could not have been more pleased with our experience. Keith was absolutely amazing to deal with. He gave us a deal that absolutely blew our minds. The process was smooth, effortless and painless. I wish this was the first place we would have gone. I will certainly recommend it it everyone we know. Car buying shouldn’t be a stressful process but an enjoyable one and Keith and the crew at Heritage Honda Westminster made it that! Thanks Keith and thank you to everyone else. We ABSOLUTELY LOVE our 2015 Honda Pilot Touring model! We are making excuses for reasons to drive it! More
Other Employees Tagged: Keith O'Connor
March 08, 2021
I can surely tell that Heritage Honda is providing the best deal in Maryland. They provide a quality assurance to the customers and with a solid discount. Mr Robert Mason from the sales dept. actually hel best deal in Maryland. They provide a quality assurance to the customers and with a solid discount. Mr Robert Mason from the sales dept. actually helped us to get our car. We bought Honda Accord Sports Sedan it was just like a new and the color is white no spot at all. We apprised Honda Heritage Westminister for their support. The financial department and Management Dept both helped us a lot. In fact for us they were opened upto 12 at night. Best of luck and you guys well deserved such reviews. More
Other Employees Tagged: Gregg Smith , Robert Mason
February 28, 2021
Mr. Jared Wright is the best. I love his PERSONALITY. He made sure that I was taken care of 100%. This dealership definitely have a customer forever. I highly recommend anyone to go and see Mr. Jared. He made sure that I was taken care of 100%. This dealership definitely have a customer forever. I highly recommend anyone to go and see Mr. Jared. More
Other Employees Tagged: Rich Ewalt, Jared Wright
February 27, 2021
Jared is an amazing guy! I bought a car from him years ago and had to buy another one from him. He does his homework- he is very knowledgeable about the cars and is so fun to work with. Honest, kind, hard ago and had to buy another one from him. He does his homework- he is very knowledgeable about the cars and is so fun to work with. Honest, kind, hard- working and reliable. Mile One is very, very luck to have such a talented employee More
Other Employees Tagged: Gregg Smith , Jared Wright

