Robert Lee | Page 20

Sending a HUGE thank you to the heritage team. They were very pleasant, professional, polite, helpful, and most importantly had a great amount of patience. Car buying is not an easy process and can be very very pleasant, professional, polite, helpful, and most importantly had a great amount of patience. Car buying is not an easy process and can be very stressful. The heritage finance team, Mr. Jared, and the general manager Mr. Lee were AWESOME. They made my first purchase an amazing experience, for both my mother and I both feel at “home.” I can honestly say I went to the Wright Jared. Thank you all !!!!!! Please be safe and enjoy your holiday weekend HERITAGE FOR LIFE!!!! More

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Great service and great customer appreciation have leased 4 cars from this dealership and purchased 1 a long time ago always come back because of excellent service 4 cars from this dealership and purchased 1 a long time ago always come back because of excellent service More

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What a truly amazing experience this was! We worked with both Jared and his manager Robert, such good people. So pleasantly surprised at their work ethic as well as their desire to please. As most of us kno both Jared and his manager Robert, such good people. So pleasantly surprised at their work ethic as well as their desire to please. As most of us know, going to a car dealership can be exhausting and strenuous . I strongly recommend you STOP looking at any other dealership and *head straight over to Westminster* Seriously, it’s worth it. Extremely friendly and listened to our needs and more importantly, met them. Thank you Jared!! More

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Such a great experience at Heritage Honda in Westminster, MD. David Baca was a product specialist before he became a sales associate. It was the very best experience I’ve had buying a vehicle. He clearly e MD. David Baca was a product specialist before he became a sales associate. It was the very best experience I’ve had buying a vehicle. He clearly explained the various features of the vehicles and how they compared to other models. I ultimately purchased a 2020 Passport. A sweet ride indeed! More

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Positive experience Highly competent, pleasant, and straightforward. Actually listened, and responded. Returned phone calls. Ensured my full satisfaction. Smith is a ra Highly competent, pleasant, and straightforward. Actually listened, and responded. Returned phone calls. Ensured my full satisfaction. Smith is a rare treat in a dealer finance office! More

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Duffy is awesome ! I would highly recommend Duffy & the dealership to everyone . Very personable , patient, friendly and genuine. They care about your satisfaction, thumbs up dealership to everyone . Very personable , patient, friendly and genuine. They care about your satisfaction, thumbs up More

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Great service during challenging times! My experience with Heritage Honda dealership was very pleasant. They took care to make sure that the facility was disinfected, my salesman Doug was ho My experience with Heritage Honda dealership was very pleasant. They took care to make sure that the facility was disinfected, my salesman Doug was honest and accommodating, and the staff worked to get me out on the road with my new car as quickly as they could. Over-all a 5 star shopping experience! More

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My entire experience from beginning until end was exceptional. David Baca was wonderful and extremely patient. Robert Lee is a perfect gentleman and very helpful exceptional. David Baca was wonderful and extremely patient. Robert Lee is a perfect gentleman and very helpful More

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David was professional, friendly, and honest, which is all anybody that’s ever purchased a vehicle wants. I wish more dealership managers and salespeople would understand this. I purchase a vehicle every all anybody that’s ever purchased a vehicle wants. I wish more dealership managers and salespeople would understand this. I purchase a vehicle every 2-3 years and this process was absolutely the best I’ve been through in a long time. He gave me firm numbers through email/text that were confirmed by his general manager before I drove out to the dealership which was not that close by. When I got there the dealership was clean, spacious, and stress free. David walked me through the features on my new car and made the normally tedious process enjoyable. Thank you David for making this so easy, I will definitely refer friends to you. More

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From start to finish was a first class experience!! Mr. Robert Lee is absolutely awesome and such a pleasure to deal with! He and the Heritage staff were so wonderful and made this buying experience top no Robert Lee is absolutely awesome and such a pleasure to deal with! He and the Heritage staff were so wonderful and made this buying experience top notch! Thank you so much Elijah for your patience and willingness to answer questions and make this an overall smooth transaction. Shout out to Gregg for helping me understand the F & I in “layman’s” terms and for looking out for me. YOU ROCK!! And again, thank you to Mr. Lee!! In today’s current climate of uncertainty there are so many unknowns and sometimes scary variables to consider. You three gentlemen did a fantastic job of guiding, providing, and reassuring. Seriously, I am absolutely over the moon ecstatic with my new vehicle ((It was also so shiny and clean Upon delivery so extra shout out to your cleaning crew!!!)). It is EXACTLY what I wanted and a bit more! I cannot be more pleased!! Thank you thank you THANK YOU!!! 💜💜💜 With thoughts of joyful sunshine and a return to abundant normalcy— Inez More

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