Robert Mason | Page 7
Sales Associate
Heritage Honda Westminster
580 Baltimore Blvd
Westminster, MD 21157
170 Reviews
Write a ReviewDealership Experience
22 yrs, 3 mos
Industry Experience
22 yrs, 7 mos
Languages Spoken
English
170 Reviews of Robert Mason
July 11, 2022
Rob and Jared were very helpful and knowledgeable in answering all of our questions. They seemed very genuine and passionate about their work. I have never thought of buying a car as fun experience unti answering all of our questions. They seemed very genuine and passionate about their work. I have never thought of buying a car as fun experience until we bought one at Heritage Honda! More
Other Employees Tagged: Jared Wright
June 30, 2022
I purchased my very first car from Rob at this Honda location! Everyone was so kind and honest with me and I had an excellent experience. The staff was knowledgeable and found me exactly what I was look location! Everyone was so kind and honest with me and I had an excellent experience. The staff was knowledgeable and found me exactly what I was looking for! More
Other Employees Tagged: Warren Tsang
June 28, 2022
I’ve bought a few new cars. This was the best experience I’ve ever had. Salesman was excellent, sales manager was excellent. They did what they said they’d do. Had units. And pr This was the best experience I’ve ever had. Salesman was excellent, sales manager was excellent. They did what they said they’d do. Had units. And pricing was more than competitive. I would highly recommend this dealer. More
Other Employees Tagged: Warren Tsang
June 23, 2022
All of the staff at Heritage Honda, especially GM Rob Mason, were incredibly helpful in locating and selling a like-new 2019 HR-V to my wife. We moved to Delaware in 2021 but still drove the 2 1/2 hours Mason, were incredibly helpful in locating and selling a like-new 2019 HR-V to my wife. We moved to Delaware in 2021 but still drove the 2 1/2 hours to Westminster because we knew the service would be excellent, and the Honda staff did not disappoint! More
May 25, 2022
Great service! Rob was very receptive to what I was looking for and what I could afford! He was willing to work with me to meet my needs. Rob was very receptive to what I was looking for and what I could afford! He was willing to work with me to meet my needs. More
Other Employees Tagged: Warren Tsang, Jared Wright
May 17, 2022
Where do I begin? ! Thank you Rob Mason, John Schoppert, and David Showman. This was the best experience I have ever had at a dealership. My husband and I picked up our ! Thank you Rob Mason, John Schoppert, and David Showman. This was the best experience I have ever had at a dealership. My husband and I picked up our kids from school and drove down on a whim because after an online car buying experience went bad, where they actually lost our car!! and they couldn't guarantee when we would see it.. so we said forget it lets find something else, we drove to Heritage Honda and I found a Honda Odyssey on our way there we liked with 3 kids 8,6, and our 1 year old. Imagine the nightmare we thought we would face! Well it actually was a beautiful experience, Rob was our sales man and he really broke down everything about our vehicle and the price, and assured me that there is no hidden fees and he wanted to make sure that we were not going to get swindled or feel ripped off. Rob also really helped us out with our needs and was even able to work out a beautiful deal for us. He was also so kind to us and our children and kept assuring us that our kids were not anything to stress about (because face it, 3 kids having to wait 3 hours after a long day and past their bed time eeekk lol) so we really felt better with the kindness. David was also so wonderful! He wasn't even our salesmen but he kept coming over talking to the girls and he gave them toys in his desk he had and it really helped keep them busy. Just so kind and went out of his way to help us with keeping the kiddos occupied. John the manager was awesome and he was able to get us the top value with our trade-in! Our overall experience was phenomenal. They really changed the way I viewed dealerships and they definitely changed my mind that not all dealerships are bad. This was a great experience and I hope they all see this because thank you gentlemen for everything. You don't know how happy and thankful we are! More
Other Employees Tagged: Adam Barnes, Robert Lee , John Schoppert, David Showman
May 17, 2022
I couldn't recommend this place more, They were 100% straightforward about the price, they broke down all the finical aspect of our contract and gave us the top value for our trade. No BS or hidden fees straightforward about the price, they broke down all the finical aspect of our contract and gave us the top value for our trade. No BS or hidden fees. They also helped us with getting our car under a warranty that would fit our needs. We had all our kids with us and they were really kind to them and gave them toys to play with. This is a great place and I hope the word gets out because they all deserve it More
Other Employees Tagged: Adam Barnes, Robert Lee , John Schoppert, David Showman
May 14, 2022
We worked with Rob over the course of a week. He is VERY knowledgeable of the car we purchased and very patient in providing answers to our many questions as he guided us through our decision pro He is VERY knowledgeable of the car we purchased and very patient in providing answers to our many questions as he guided us through our decision process. Rob is a very easy-going salesmen who did not pressure us in any way to make a purchase. He truly listened to what we said which completely put us at ease. We are very satisfied. More
Other Employees Tagged: Adam Barnes
May 13, 2022
We had an excellent experience working with, and buying our new truck from Rob Mason at Heritage Honda in Westminster. He is very professional, listened carefully to what we were looking for and was very k our new truck from Rob Mason at Heritage Honda in Westminster. He is very professional, listened carefully to what we were looking for and was very knowledgeable about the vehicle we purchased, as well as the car market in general. He did not pressure us and we felt that he definitely had our best interest at heart. We have also had experience with their service department in the past which is top-notch! They are definitely our go-to dealership. More
Other Employees Tagged: Adam Barnes, Robert Lee
May 10, 2022
Once again Heritage Honda totally went above and beyond. Robert Mason has blessed our family with his outstanding customer service. Rob always goes above and beyond, getting the car we wanted, the same da Robert Mason has blessed our family with his outstanding customer service. Rob always goes above and beyond, getting the car we wanted, the same day, from their other dealership to Westminster. This makes car #7 that Rob has helped family/friends purchase over the years. Cannot say enough about the entire Heritage Team. Thanks and kudos to Gregg Smith (that's with 2 "G"'s) also in the finance dept, Always a pleasure doing business with Gregg. He takes the "scary" out of the purchasing process!! More
Other Employees Tagged: Gregg Smith