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Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney

Robert McMillan | Page 14

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
155 Reviews
5.0

155 Reviews

Write a Review

155 Reviews of Robert McMillan

January 23, 2022

Dealership Rating
Employee Rating

cooperative and responsive teamKnew very well about the cooperative and responsive team Knew very well about the subject matter On time service completion More

by Firew2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cole, Tammy Mitchell, Cannon Campbell, Joel Casper, Jose Facundo, Tyge Anderson , Kevin Cardenas, Brandon Hutson, Christopher Moore

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Jan 23, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

January 12, 2022

Dealership Rating
Employee Rating

Purchased car at McKinney and they do all my services. My wife purchased Toyota at another dealer prior to my purchase but we drive further to have both cars service at Pat Lobb now. More

by Thepowellteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

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Jan 12, 2022

Thepowellteam responded

This is from customer

January 08, 2022

Dealership Rating
Employee Rating

Had a brake job done (brake pads replaced). The job was fast and at a good price. More

by Toopsjordi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 09, 2022

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

December 30, 2021

Dealership Rating
Employee Rating

Great customer service, easy check in process, comfortable lobby with work space and refreshments, over all great experience! More

by Shannon.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cole, Cannon Campbell, Joel Casper, Jose Facundo, Tyge Anderson , Dylan Bacon

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Dec 31, 2021

Pat Lobb Toyota of McKinney responded

Shannon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

December 22, 2021

Dealership Rating
Employee Rating

They were very Polite and professional. Robert was my service advisor he was very helpful and quick to answer all my questions. More

by Emilysmith1341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 22, 2021

Pat Lobb Toyota of McKinney responded

Emily, Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

December 08, 2021

Dealership Rating
Employee Rating

Robert is best.. He’s always about taking care of his customers……Best service guy around!!! More

by Smitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 08, 2021

Pat Lobb Toyota of McKinney responded

We appreciate your business, Robert and our team looks forward to serving you again soon! Arik Florczak Service Director

November 12, 2021

Dealership Rating
Employee Rating

Robert has been wonderful!He takes great care of me!He Robert has been wonderful! He takes great care of me! He explains everything to me so I can understand it. More

by katross510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 12, 2021

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

November 10, 2021

Dealership Rating
Employee Rating

The staff are always friendly and explain things in detail. Robert in the service department was very helpful. More

by Jen.robins17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 10, 2021

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

October 14, 2021

Dealership Rating
Employee Rating

Big Thank You To Camron, Spike, Matt and Tony for an outstanding experience! I have been in on a regular basis for my service since I moved to the area and Camron regularly would check in with me on ea More

by erik2575
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Jirani, Camron Galaviz , Dylan Bacon, Thomas "Spike" Lipscomb, Ken Steele, Tony Yazbeck

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Oct 14, 2021

Pat Lobb Toyota of McKinney responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Tundra, and we thank you for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

October 06, 2021

Dealership Rating
Employee Rating

thank you for the good service and kindness, thank you, i recommend service to other people because experience is unique More

by abi_eli2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 06, 2021

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

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