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Robert Mirrer
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41 Reviews
41 Reviews of Robert Mirrer
July 04, 2020
At the Henderson service location ,their customer service is excellent!The car is awesome with smooth drive .Mr Rick the sale manager is very professional and helpfu service is excellent!The car is awesome with smooth drive .Mr Rick the sale manager is very professional and helpfu More
by elizabethfunke90
Verified CustomerOther Employees Tagged: Jim Stone, Ray Jimenez, Charles Holliday, Rick White, Paul Dackow, Tito J D' Leon Jr , Fabian Jimenez, Eldred Obodai, Martrell Fantroy
Helpful 
April 11, 2020
Very Happy! I've always been very impressed with Lexus of Henderson's service, as well as their sales dept as well. I live 27 miles away, however it's worth the d I've always been very impressed with Lexus of Henderson's service, as well as their sales dept as well. I live 27 miles away, however it's worth the drive. More
by STYGEN77
Other Employees Tagged: Stephen Diem
February 12, 2020
One of the Best dealership this side of town. I was One of the Best dealership this side of town. I was helped by Robert and he was very patient and easy to deal with. Very professional. One of the Best dealership this side of town. I was helped by Robert and he was very patient and easy to deal with. Very professional. More
by jun.castro
Other Employees Tagged: Charles the manger sales and Tyler at service department
December 28, 2019
Purchasing car in Lexus of Henderson Mr Robert Merrer was the first person we met in the showroom the first time we came in to check the car we want. It was closing time already but still Mr Robert Merrer was the first person we met in the showroom the first time we came in to check the car we want. It was closing time already but still we had little enough time to know what kind of model we want and pertcentage of financing. He is very accommodating and very nice to us., answered our questions we need to know. So after Christmas we want back, looked for him, it’s good he’s there to assist us. We got a good deal maybe, we like the car. Mr Robert is very nice to come back n forth to us dealing with the price. And thanks to Robert we got 0% interest . Me and my husband felt very lucky that day. And Ms Twala who assisted us on the financing part explaining to us all the options of warranty. Thanks everyone Lexus of Henderson for giving us opportunity to own expensive luxury model Lexus car. I can’t imagine I’ll get one right away. My husband very proud of it. More
by Linebica1
Other Employees Tagged: Twala Wagner
November 25, 2019
Go see Robert! Like most people, buying a new/new used car can be a hassle and awkward at some times. I am a picky/stubborn person myself and would only be getting a Like most people, buying a new/new used car can be a hassle and awkward at some times. I am a picky/stubborn person myself and would only be getting a vehicle if everything lined up, and I mean everything. Robert and the staff down at Lexus of Henderson were beyond outstanding, they did everything right and made the transaction the best possible. I got everything I wanted and it wasn't even like pulling teeth. They were straight to the point, no rebuttals, and no hassle. I had to wait a few hours to actually pick it up, and by the time I came back, they had even filled the tank of gas. Customer service how it should be done! I don't think I'll be buying another Lexus next, but it would be hard to go somewhere else now (hope they can get a few other cars when it's time). Thank You Robert Mirrer, and Lexus. More
by scheuerj
November 23, 2019
Customer service didn’t start off good ... disappointing I was very excited to finally lease my dream car. Charles was my salesperson... the experience with him was fine until I was talking numbers with him. I was very excited to finally lease my dream car. Charles was my salesperson... the experience with him was fine until I was talking numbers with him. I was telling him what my budget was and asking him to ask (whoever he needed to ask) if we could take the numbers a bit lower. He started smirking and acting like I was crazy for even asking. It immediately made my whole buying mood not feel comfortable. I ended up telling him that I didn’t appreciate him mocking me. So then they handed me over to someone else. Then I had to test drive another car with Charles where this time he was obviously mad and didn’t talk to me during the test drive. When I brought it up to the next guy, he said that Charles is a young kid. If I didn’t have my heart set on this car I swear just for that experience I would have bought another brand at a dealership that made me feel special. After that, someone else contacted me (3rd person) and with him I talked numbers and got it to pretty close to where I wanted it (where Charles made me feel like it was impossible). Robert (my 3rd person) had more of the I gave you the lowest what it or not attitude... until I met him in person I wasn’t very satisfied with him either. But when I came in to sign the papers he made everything a lot better. Charles was there and never made it a point to come say congratulations or even hi -if it was up to me, I’d say Charles didn’t deserve getting my commission at all because all he did was upset me big time. At the end of the day, I really wanted my Lexus and didn’t want to let the experience I had get in the way. I’m optimistic about having a better experience with Lexus from this point forward! More
by LUV2TEACH142000
Other Employees Tagged: Charles Holliday, Twala Wagner, Joshua Pascual , Thomas
November 20, 2019
Amazing customer Service!! Ryon and Tito at the Lexus Henderson Dealership went above and beyond for me and my family! Tito did everything he could to make the experience painle Ryon and Tito at the Lexus Henderson Dealership went above and beyond for me and my family! Tito did everything he could to make the experience painless and get me into the right vehicle! I will be a long time Lexus buyer! Everyone who helped me did an excellent job! Thanks guys! Your the best!! More
by Gina E Antuna
Other Employees Tagged: Twala Wagner, Joshua Pascual, Tito J D' Leon Jr , Ryon Walters
October 01, 2019
Super nice sales rep Robert Mirrer made the process doable. My Lexus experience was exceedingly smooth and professionally done. We walked in knowing what we wanted and walked away with exactly what we wanted. W My Lexus experience was exceedingly smooth and professionally done. We walked in knowing what we wanted and walked away with exactly what we wanted. We are very happy to be part of the Lexus family. More
by MARGORLG
Other Employees Tagged: Twala Wagner
September 21, 2019
LEXUS OF HENDERSON NV. [Excellent Service] Lexus if Henderson NV is the ultimate in customer service. Im.on my 2nd Lease and the process was seamless. The customer Service is top notch. Thank Lexus if Henderson NV is the ultimate in customer service. Im.on my 2nd Lease and the process was seamless. The customer Service is top notch. Thank you Robert Mirrer of Lexus for your Patience and assistance through this car buying process. You made it much easier for me. Thanks to the Tech Savy technology specialist Alexis Lopez for guiding me through the car's internal gadgets. I would also like to thank Financial Services Thomas Ng for Excellent Customer Service with all my Financial Paperwork. THANK YOU LEXUS OF HENDERSON! CUSTOMER FOR LIFE. More
by Moesuccess28
Other Employees Tagged: Technology Specialist Alexis Lopez, Financial Services Manager Thomas Ng.
September 14, 2019
They Listened The service provided by Robert and Charles was terrific. They both listened to what we were looking for and responded accordingly. The care and intere The service provided by Robert and Charles was terrific. They both listened to what we were looking for and responded accordingly. The care and interest continues after we drove away. More
by TODD.HAUGE
Other Employees Tagged: Charles Holliday
