Robert Munoz
Asst. Service Manager
Volvo Cars Santa Monica
1631 Santa Monica Blvd
Santa Monica, CA 90404
179 Reviews
Write a Review179 Reviews of Robert Munoz
May 03, 2024
Great service with the valet option. Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). More
May 03, 2024
It was so easy and wonderful to work with the Volvo team on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the car as if it was their own. I really appreciated the valet service and will definitely take advantage of it again in the future. Amazing to have your car serviced while you work and never have to do anything more than set an appointment and hand someone your keys. Bravo! More
April 30, 2024
Robert and his groups were terrific. They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! More
April 30, 2024
Robert was wonderful. Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future. That said, I had a bad experience setting up my appointment with the bot and the app. Since it was my first experience I had questions but could not find a human. Now, I know how to reach Robert for future visits but as a first time with service that was frustrating. More
April 30, 2024
Easy in and out with my car, and ready at the time it was promised. Service Advisor, Robert is very friendly and always has answers to my questions. Thank you! promised. Service Advisor, Robert is very friendly and always has answers to my questions. Thank you! More
April 30, 2024
Klaus in the service dept is great. He always provides honest guidance and truly exceptional customer service. Thank you to Klaus, Robert, and Jonny in the service dept! Russ in serv He always provides honest guidance and truly exceptional customer service. Thank you to Klaus, Robert, and Jonny in the service dept! Russ in service really is helpful and cool too. And Francisco is my go-to salesperson. Very knowledgeable and fun to work with every time my lease is due. More
Other Employees Tagged: Francisco Aguilar, Klaus de Paz, Russ Kabrins , Jonny in service
April 29, 2024
Very personable professional group! And they tried to work with me on the price by offering coupon discount. Very pleasant group they are. It was a pleasurable experience. And they tried to work with me on the price by offering coupon discount. Very pleasant group they are. It was a pleasurable experience. More
Other Employees Tagged: Klaus de Paz, Arnold Alsua