Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
548 Reviews
5.0

548 Reviews

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548 Reviews of Robert Munoz

October 04, 2025

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I am very grateful to them, a good dealer and polite employees. Thank you so much More

by MAAXM63
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

October 02, 2025

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Robert was wonderful to work with. He is a great communication and very responsive. He kept us posted on what was going on with insurance and turned the car around quickly once we got More

by pkas
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Recommend Dealer
Yes

Other Employees Tagged: Flo

Oct 03, 2025

Volvo Cars Santa Monica responded

We’re so happy to hear that Robert made your experience smooth and stress-free at Volvo Cars of Santa Monica. He takes pride in keeping customers informed every step of the way, and it’s great to know that made a difference while getting your car back quickly.

October 01, 2025

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Robert is always super helpful. Customer service is great. Lily is lovely. Carlos spent extra time explaining things to me. More

by CRICHMAN
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Recommend Dealer
Yes

Other Employees Tagged: Carlos, Lily

Oct 02, 2025

Volvo Cars Santa Monica responded

We're delighted to hear that Robert, Lily, and Carlos made your experience exceptional! Thank you for choosing Volvo Cars Santa Monica and for sharing your feedback. Safe travels!

September 30, 2025

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Rob Munoz was great, even though we had some challenges on the sales side when we took delivery - the car was originally delivered to us by the sales department with a problematic part (wiper fluid low sig More

by mrsalpert
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Recommend Dealer
Yes
Sep 30, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your experience. We’re glad Rob and the team were able to quickly resolve the issue with your vehicle and provide the level of service we strive for. We appreciate your patience and are happy to hear you’re enjoying your car.

September 29, 2025

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Robert was fantastic. He got me a rental car and took great care of me. He’s a star More

by JESSICA@TRAVERSBROWN.COM
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Recommend Dealer
Yes
Sep 30, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Jessica. We are thrilled to hear that Robert took such great care of you and made the process smooth with the rental car. We will be sure to pass along your kind words to him.

September 27, 2025

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Service was prompt and I was kept informed through texts about the progress of the work. Also received a free Lyft ride home! More

by PABRAMOWITZ
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Recommend Dealer
Yes
Sep 27, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your experience with Volvo Cars of Santa Monica. We are glad to hear our team kept you updated and that the complimentary Lyft ride added convenience to your visit. We appreciate your feedback and look forward to helping you again.

September 27, 2025

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Everyone is helpful, friendly, and prompt in providing service. The texts and/or phone calls helped keep me informed about my vehicle and when it would be ready. The car was returned to me washed and read More

by RBLASBERG
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Recommend Dealer
Yes
Sep 29, 2025

Volvo Cars Santa Monica responded

Hi, We’re so glad to hear that your visit to Volvo Cars of Santa Monica went smoothly. It’s wonderful to know our team kept you informed and returned your car clean and ready to drive. Thank you for letting us know about your experience.

September 25, 2025

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Well organized and swift. Very committed to excellent customer satisfaction. Thorough and professional customer service. More

by OALZUMAI
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Recommend Dealer
Yes
Sep 26, 2025

Volvo Cars Santa Monica responded

Hi, thank you for your feedback! We’re glad to hear that our team at Volvo Cars of Santa Monica provided well organized, swift, and professional service. Your satisfaction is very important to us and we appreciate you taking the time to share your experience.

September 25, 2025

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A seamless process. I called the service departed and spoke with Robert Munoz We agreed on a dropoff time and day I drove my car to the Volvo and met my sales rep More

by BARBARA34
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Recommend Dealer
Yes
Sep 26, 2025

Volvo Cars Santa Monica responded

Hi Barbara, thank you for sharing your experience! We’re delighted to hear that Robert Munoz and our team at Volvo Cars of Santa Monica provided such professional and attentive service. It’s wonderful to know your visit was seamless and that your car was returned to you the same day.

September 19, 2025

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The Volvo service team has been great. Love the concierge pickup and drop off service and Robert's team was fast, professional and helpful. More

by S0
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Recommend Dealer
Yes
Sep 20, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words! We are delighted to hear you enjoy the concierge pickup and drop off service and that Robert's team at Volvo Cars of Santa Monica provided fast, professional, and helpful service. We look forward to serving you again.

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