Robert Olden | Page 15

It’s not often you walk into a car dealership and get exactly what you want. Nicole went above and beyond to meet my expectations and make sure I was able to leave with my dream truck for an affordable p exactly what you want. Nicole went above and beyond to meet my expectations and make sure I was able to leave with my dream truck for an affordable price. You’re the best! Thank you! More

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Nichol was the first person to give me a competitive quote and for that reason I ended up going out of my way to get the car from Krystal Jeep. The dealership made everything seamless and i was in and o quote and for that reason I ended up going out of my way to get the car from Krystal Jeep. The dealership made everything seamless and i was in and out in an hour with my first Jeep. More

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Krystal Jeep Dodge Ram Fiat in Warrensburg New York, spent so much time with my wife and I choosing the right vehicle for our needs . Zero pressure sales personnel. They made us feel like family. Chris spent so much time with my wife and I choosing the right vehicle for our needs . Zero pressure sales personnel. They made us feel like family. Chris Connelly was our sales specialist. He was very knowledgeable about the vehicles he sells. We received a great price for our trade in and an excellent price on our new 2023 Dodge Durango RT we purchased. I absolutely recommend Chris Connelly at Krystal Jeep Dodge Ram Fiat in Warrensburg, NY More

by hamptonscapes Verified Customer Verified Customer

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This is a great dealership. They are attentive to my problems, and were able to handle the situation. Andy, Jason, and Jared cooperated fully with me and the problem. I felt They are attentive to my problems, and were able to handle the situation. Andy, Jason, and Jared cooperated fully with me and the problem. I felt confident that they would handle the situation successfully. The new facility is great, clean and welcoming. I would recommend this dealership to anyone! More

by kathy131 Verified Customer Verified Customer

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Service is terrible. Parts is terrible. Trucks under their recommended extended warranties but "it's not covered." Question it, argue, then it's covered. Multiple visi Parts is terrible. Trucks under their recommended extended warranties but "it's not covered." Question it, argue, then it's covered. Multiple visits to get things repaired. Most "repairs" don't fix the problem. My personal truck, 5 visits [over 3 months] to fix a suspension clunk. Still not repaired. They keep finding "new" things wrong. Example. Visit 2 they replaced axle joints. Nothing on suspension. Visit 5 they do drivers balljoints and cab mount bolts. So they didn't check the suspension when I told them I had a noise? Techs don't check the vehicle thoroughly, vehicles aren't test driven. Another truck of mine, a 19 ram 3500 [33k miles at the time] wasn't drivable with death wobble. They sent it back "A OK" with nothing done. Paid local mechanic a lift fee-didn't tell him what was wrong. He found it. Truck got new balljoints/tie rods/track bar/etc. but only after I cornered the manager with the lift report from the local guy. Andy's excuse was "I can only go off what the tech tells me". Asked if they test drove the truck? Nope. Terrible service. DO NOT GO THERE! More

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Always love the crew at Krystal, and the new building is so comfortable! Cookies and coffee :)..... Great service, highly reccommend! so comfortable! Cookies and coffee :)..... Great service, highly reccommend! More

by cmead3 Verified Customer Verified Customer

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Still not happy with how my coverage policy was explained at the sale vers now at the sale vers now More

by fragnolivariety Verified Customer Verified Customer

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great experience that day! They had the parts and replaced the drivers window switch cluster in 45 minutes! They had the parts and replaced the drivers window switch cluster in 45 minutes! More

by Geary Verified Customer Verified Customer

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He explained the new system very well. And as always very kind and courteous. Will be returning for next service. And as always very kind and courteous. Will be returning for next service. More

by Cathy Verified Customer Verified Customer

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My appointment was honored . On time . Very professional. Service as promised on time. And a loaner car. On time . Very professional. Service as promised on time. And a loaner car. More

by ftroop123 Verified Customer Verified Customer

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