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Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno

Robert Pearce | Page 20

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
992 Reviews
4.8

992 Reviews

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992 Reviews of Robert Pearce

October 10, 2025

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Employee Rating

Would not fix warranty part because said it was cut. I took it somewhere else and they said it had never been modified. Bottom line is didn’t wanna do it because it had lockers and it was gonna take a l More

by Travisgianni
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Recommend Dealer
No
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Oct 13, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 01, 2025

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Bob is so helpful and easy to work with, made it very easy to the work done I needed More

by catesmitchell
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

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Oct 01, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 01, 2025

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Very nice staff and quick service. Great communication also.very happy and will return. Comfortable lobby. More

by TAHOEGIO
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Recommend Dealer
Yes
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Oct 01, 2025

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

September 30, 2025

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Much better than Carson jeep. Thank you for the help. Always Reno from now on. More

by specialistmartinez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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Sep 30, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 28, 2025

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All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! More

by STEVECAB30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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Sep 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2025

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This dealership has always gone over and above to handle any issues I have brought to their attention More

by DRM
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Recommend Dealer
Yes
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Sep 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 26, 2025

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Bob and Jarad always accommodate my schedule in taking care of all my service needs when I come to town. I live 400 miles away and would not think of taking my jeep anywhere else. More

by loveappys
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 25, 2025

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Easy interactions with service center after having been towed in overnight. Good communication and kept up to date on what was going on. Friendly service staff and clean More

by tommycrosby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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Sep 25, 2025

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

September 19, 2025

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I had an experience that was easy. The dealership was daunting but Robert made it easier. More

by doug_stewart
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Workmanship
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Recommend Dealer
Yes
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Sep 20, 2025

Lithia Chrysler Jeep of Reno responded

We're pleased to hear you had an easy experience with our team at Lithia Chrysler Jeep of Reno. If there's anything else we can assist you with, feel free to reach out.

September 17, 2025

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Employee Rating

All employees are friendly and helpful. Bob, our service advisor, is on top of communication and delivers excellent service with each interaction. The whole experience of servicing our vehi More

by athena.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we take pride in providing a hassle-free experience while servicing your vehicle. We're glad to hear that our team has been helpful and attentive with their communication. Thank you for sharing your kind words.

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