Robert Pearce | Page 21
Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
992 Reviews
Write a Review992 Reviews of Robert Pearce
September 05, 2025
Michael was very helpful during my car’s week+ stay at the service dept. He listened to my concerns, spoke to me respectfully, and was willing to advocate to management to help me get my car fully fixed. the service dept. He listened to my concerns, spoke to me respectfully, and was willing to advocate to management to help me get my car fully fixed. I appreciate his advocacy for my car and for the safety of my family. He has reminded me of why I enjoy and continue to be a jeep customer. My conversation with Bob on the other hand was one of the worst customer service experiences I have ever had. Bob spoke over me when I was attempting to address concerns about my car, he was very rude and even refused to let me finish my sentence at one point. I asked him if he would let me finish my sentence and he said that he would not because whatever I was saying didn’t matter. He said it wasn’t going to change his mind. I have never been treated more disrespectfully as a customer. More
Other Employees Tagged: Tony Seibert , Michael (service dept), 5 stars
September 05, 2025
I was very pleased with your service. Your employees were very respectful quick and clean. Definitely would come back and recommend to others. Thank you guys from the Salazar family. Your employees were very respectful quick and clean. Definitely would come back and recommend to others. Thank you guys from the Salazar family. More
September 05, 2025
Quick and efficient way to have my vehicle serviced. I was back on the road in 30 minutes. I was back on the road in 30 minutes. More
Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert
August 31, 2025
Customer Service was absolutely beyond a shadow of a doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus More
Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

