Robert Pearce | Page 22

Oil change service was great. When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find no lights not working. I told him I wanted it checked out and repaired. When my car was finished I was told there was no problems and no codes. He told me that they could not work on it as all the techs were booked. I would have to make an appointment and they were booked out for a couple weeks. I don’t live in the area. Not good!!! More

by steve.mindt Verified Customer Verified Customer

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The dealer was timely, identified and fixed the problem, and kept me informed. Great job! and kept me informed. Great job! More

by Joearcher2020 Verified Customer Verified Customer

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Robert was very responsive and I appreciated his flexibility in getting to my vehicle when time allowed as my issue had affected performance and I left the vehicle for repair flexibility in getting to my vehicle when time allowed as my issue had affected performance and I left the vehicle for repair More

by oddhog Verified Customer Verified Customer

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Great service, Bob stayed in contact with me via text and calls, I will definitely continue having Jeep service my vehicle calls, I will definitely continue having Jeep service my vehicle More

by johnnywaz24 Verified Customer Verified Customer

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Fast service and very courteus people,finish the job on time and tell you what is best for your car time and tell you what is best for your car More

by tolitzram09 Verified Customer Verified Customer

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I loved the communication through texting. Robert kept me informed of every detail which was greatly appreciated. I was used to calling and checking on updates for the repair. This experience Robert kept me informed of every detail which was greatly appreciated. I was used to calling and checking on updates for the repair. This experience went so much smoother. More

by kmiles2670 Verified Customer Verified Customer

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I was a little disappointed that I had to go back two days later because I had an oil leak Due to the drain plug being loose days later because I had an oil leak Due to the drain plug being loose More

by ROSE.MEDINA13 Verified Customer Verified Customer

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I asked my wife to handle the appointment for me since I was busy and there was some confusion upon arrival about whether it was billable for me. The service associate immediately said he would look into it was busy and there was some confusion upon arrival about whether it was billable for me. The service associate immediately said he would look into it, and he took ownership of the problem and swiftly solved the problem while the key was being programmed. No delays to my wife who wasn’t sure about anything and no arguing, just quick action and great service. Thanks! More

by TERRY.JETTON Verified Customer Verified Customer

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People are friendly and helpful . Rob explained well what my car needs to be done Rob explained well what my car needs to be done More

by poolm3838 Verified Customer Verified Customer

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I had a appointment for 9 a. m. waited for a hour and my vehicle still wasn't even looked at. Why make a appointment if your not gonna look at it for hours after that.it was a sim m. waited for a hour and my vehicle still wasn't even looked at. Why make a appointment if your not gonna look at it for hours after that.it was a simple diagnostic check. More

by RUDDER_KATHRYN Verified Customer Verified Customer

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