Robert Pearlmutter | Page 4

Rockland was wonderful in helping us to choose the vehicle and the features we wanted for our new car! They were very easy to work with! Robert Pearlmutter, the owner, was very honest and Chris, the s vehicle and the features we wanted for our new car! They were very easy to work with! Robert Pearlmutter, the owner, was very honest and Chris, the salesperson was extremely helpful in navigating the entire process! I would definitely lease a jeep from them again next time! More

Print

Managment were non existent when trying to find resolutions to multiple issues. They left junior staff deal with issues without decision making . Thw worst experience of my adult life when dealin resolutions to multiple issues. They left junior staff deal with issues without decision making . Thw worst experience of my adult life when dealing with vehicles and I have been through most "main" dealerships . If I could leave a negative rating ,I would . More

by tfoley1 Verified Customer Verified Customer

Print

Kevin Leahy was outstanding. However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair ended up being a blown fuse (probably a $50 repair). In the end, they still charged me $295 for the service/repair. They even made me pay for the part (extra $12 dollars....lmao). This is Highway robbery at its best. I understand charging a diagnostic up front. For repairs that require more work, that diagnostic will be credited back to you. It also prevents clients from getting a free diagnosis and then going elsewhere to get the vehicle fixed. I wouldn't want to put work into something and not get paid. Firestone 100% would not have done that. In the end, Kevin did give me a $20 credit which I am grateful for, but please do not take your car there unless you know what the issue is, and that the repair will cost more than $295. Sorry, but I have to make this known. Jeep, Chrysler, Dodge of Rockland (and especially the management) dropped the ball here, and they look bad for doing it More

by Adrianpuzio Verified Customer Verified Customer

Print

Best service in Rockland a dealer to trust on all your needs every body friendly needs every body friendly More

by joseurena09 Verified Customer Verified Customer

Print

Service dept was easy to deal with. Overall customer communication is lacking some. But overall satisfied with our dealings Overall customer communication is lacking some. But overall satisfied with our dealings More

by aparadiso1256 Verified Customer Verified Customer

Print

I no longer have a car here anymore and I still keep getting these emails because my account is somehow way to my sister‘s account. She came in a few weeks ago to get service for her jeep and they charg getting these emails because my account is somehow way to my sister‘s account. She came in a few weeks ago to get service for her jeep and they charged her $300 for nothing even though her car is under warranty. I was a cosigner for her when she first got the car but now she finances it so I am no longer under it, but for some reason, my account keeps getting confused with her accounts and that’s been since the beginning, I understand what the problem is when I had my jeep for some reason she was under my account and was under her account and everything was all messed up. that’s why I didn’t release a jeep with you guys because you’re so unorganized More

by valgal311 Verified Customer Verified Customer

Print

It was a pleasure working with Joeluis. He was true to his word and made the experience enjoyable and quick. He was true to his word and made the experience enjoyable and quick. More

by mikeruzzi Verified Customer Verified Customer

Print

Quick, thorough, and beyond helpful! It was such a smooth process from start to finish It was such a smooth process from start to finish More

by GARYCAMPANELLI Verified Customer Verified Customer

Print

Kevin was great to deal with. The problem was eventually resolved but it did take a few days and I had no car. The problem was eventually resolved but it did take a few days and I had no car. More

by TTAM2426 Verified Customer Verified Customer

Print

No urgency, lack of customer er service. Seems like he’s been doing this for quite some time. Seems like he’s been doing this for quite some time. More

by dunderbenitez Verified Customer Verified Customer

Print