Robert Pemberton | Page 2

Ryan setup me up in an awesome new vehicle, my first trade in experience and he made it remarkably wonderful trade in experience and he made it remarkably wonderful More

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I've always gotten great service at Colonial Ford, many times on the service side of the shop, and most recently on the sales side. Bob helped me determine which used vehicle was best for my needs, and the times on the service side of the shop, and most recently on the sales side. Bob helped me determine which used vehicle was best for my needs, and then worked with me to secure that vehicle from off-site. Had a few minor hiccups at the end with payments and finalizing the sale, but nothing critical. More

by kkulacki Verified Customer Verified Customer

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It was a good experience because the process was quick. ..that I appreciated instead of being in a dealership for hours. Silvio found the car in the color I wanted. Bob helped me with tech before I drove ..that I appreciated instead of being in a dealership for hours. Silvio found the car in the color I wanted. Bob helped me with tech before I drove off. All good! More

by nancyian Verified Customer Verified Customer

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To the sales team, I would like to thank the sales team at Colonial Ford for providing excellent help and patience as I awaited delivery of my Ford Maverick hybrid truck. After many months awaiting team at Colonial Ford for providing excellent help and patience as I awaited delivery of my Ford Maverick hybrid truck. After many months awaiting delivery, the Truck finally appeared the end of February 2023. Special thanks to Brad Grout, who I have known for many years. He stuck out the waiting time for several months. I believe I worked with Brad in the purchase of 4 prior vehicle purchases over the years. In addition, I would like to recognize the following sales staff. Special thanks to Silvio Ruisi, Mark Babineau, Brandon Kleinknecht and a very patient and super helpful sales person was Bob Pemberton. Without his expertise in the navigation of the features, he always provided super technical support whenever asked. Thanks again to all who were involved. Sincerely, Ralph Belmore More

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The entire Service Department staff is fantastic. Incredibly helpful in scheduling appointments, the Service Director (Bob Chandler) & Advisors (Phil K. & Sue V.) explain thoroughly what work is requ Incredibly helpful in scheduling appointments, the Service Director (Bob Chandler) & Advisors (Phil K. & Sue V.) explain thoroughly what work is required to make any necessary repairs and are always willing to answer any questions & resolve any concerns I may have. Let’s not forget to mention the hardworking Technicians that complete these jobs with very little wait time, making it quite accommodating. Should my vehicle require anything special ordered, I just go directly to Colonial’s Parts Department; Brian and Billy make this process easy-peasy, & I’m notified once these parts have been receipted in. The Sales Department is super-duper friendly and able to find the right vehicle to suit your needs. If there’s one person who keeps everything in the dealership running ship-shape, it’s their General Manager, Mark Babineau. He welcomes everyone with a warm smile and wants only the best for his customers, making sure all aspects of your visit are a pleasurable experience. But the best part, I find, is the surprise interaction you’ll receive with sweet Gamora, she makes the visit to Colonial Ford of Marlboro the bestest ever! From basic maintenance and emergency repairs to state inspections or desired new &/or used vehicle purchases, this dealership does it all. I will always bring my vehicle here. I highly recommend. More

by jllewis2384 Verified Customer Verified Customer

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A liar. Caught his lies after calling ford to verify what he said to me. Caught his lies after calling ford to verify what he said to me. More

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Pleasant interaction with knowledgeable sales and service people. I truly appreciate the low pressure experience while allowing me to evaluate many options! people. I truly appreciate the low pressure experience while allowing me to evaluate many options! More

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Great deals. Fast service! Understanding. Felt like I was being put in the correct car for my needs. Fast service! Understanding. Felt like I was being put in the correct car for my needs. More

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Friendly and helpful with no racial discrimination and treat people with love and peace. Nice treat people with love and peace. Nice More

by Anthony Furman Verified Customer Verified Customer

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My appointment time and time at the dealership was what I expected. Great attention and care given to my vehicle. expected. Great attention and care given to my vehicle. More

by michael11010 Verified Customer Verified Customer

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