Robert Rangel

Josiah and Robert did an outstanding job of getting us the vehicle we wanted. They communicated well to ensure I was completely satisfied. the vehicle we wanted. They communicated well to ensure I was completely satisfied. More

by martin.j.moreno2 Verified Customer Verified Customer

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I was never pressured. The employees were knowledgeable and considerate. I would return and purchase here in the future. The employees were knowledgeable and considerate. I would return and purchase here in the future. More

by Lvdemoshon Verified Customer Verified Customer

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Gracie was amazing to work with. Will definitely recommend her to others and look for her in the future! Will definitely recommend her to others and look for her in the future! More

by crivera259 Verified Customer Verified Customer

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Very disappointed with my experience. I bought a used Dodge Hornet on December 19th, and less than three hours later the check engine light came on. I brought it back the next day and spe I bought a used Dodge Hornet on December 19th, and less than three hours later the check engine light came on. I brought it back the next day and spent hours waiting, repeatedly being told the car would be ready when it wasn't. Multiple times I was nearly sent away without a loaner or rental, despite just purchasing the vehicle. I was promised rental coverage but still ended up paying out of pocket. Communication was poor, and one manager was dismissive and unprofessional. The only positive part of this experience was Caitlin in the service department, who was communicative and helpful. Overall, this was a frustrating experience with broken promises and poor customer service. I would not recommend this dealership. More

by drawnfromthewater Verified Customer Verified Customer

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I will tell my friend about the chrysler dealer to shop there. It's all good. there. It's all good. More

by JACKOCON25 Verified Customer Verified Customer

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So I’m still really irritated with the quality of the service that we received. First, I made a deal before we arrived and drove to San Antonio, a four hour drive away thinking it was going to be a quick service that we received. First, I made a deal before we arrived and drove to San Antonio, a four hour drive away thinking it was going to be a quick sale. When we got there, they misplaced the keys which took forever to find it, the vehicle wasn’t ready, and we still had to drive four hours back to our city. Second, according to the CARFAX, it states that y’all replaced the washer fluid pump with the reconditioning, which was by the way 2000 dollars. Well, when we got back to Harlingen and checked under the hood, the washer fluid pump wasn’t installed at all. It was there but it wasn’t functional at all. So we received a Samual the following day asking if we made it home all right and asked if we liked the car. We did liked the car except for the fact that it had hail damage on the hood that wasn’t reported and the fact that the washer fluid didn’t work because it wasn’t properly installed. He stated, “oh just take it to Toyota and they’ll install it for you”. So that’s what we did and according to Toyota, it’s going to be $250 to get it installed and working again. So yall charged me a reconditioning fee of $2k and the car fax clearly mentions that yall replaced the washer fluid pump, when you literally just put one in without attaching it and they we have to pay $250 to attach it. Thats crazy and unethical. More

by Tracy Atkinson Verified Customer Verified Customer

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Everything went good. The process was fairly fast. I have no complaints. Thank you sir. The process was fairly fast. I have no complaints. Thank you sir. More

by spencersherwood55 Verified Customer Verified Customer

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The knowledge that Tim had made me feel comfortable. It was a good smooth purchase and I would feel confident to return to this dealership. It was a good smooth purchase and I would feel confident to return to this dealership. More

by Joe.mat Verified Customer Verified Customer

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Great customer service and we work out a really good deal for me. The Finance dept was down a couple of folks, so the overall visit took a lot longer than expected, as they were busy with other customers. for me. The Finance dept was down a couple of folks, so the overall visit took a lot longer than expected, as they were busy with other customers. More

by CTROMLEY Verified Customer Verified Customer

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I recently bought a vehicle at SA Dodge Chrysler Jeep and had a great experience. I was greeted as soon as I got out of my car. Sam was my salesman and he ushered me inside, out of the heat, ensured the had a great experience. I was greeted as soon as I got out of my car. Sam was my salesman and he ushered me inside, out of the heat, ensured the car I wanted was on the premises and invited me to test drive, no strings attached. He was very knowledgeable and answered all my questions. I ended up buying the car. The manager came over, I got a very fair deal for my trade in, he went over the numbers with me and once I was satisfied, I saw the gentleman in finance. Everything was done professionally and efficiently. I really must say that this dealership has great employees, everyone is eager to help and super friendly. I have bought my share of cars over the years but the customer service here is outstanding, this was by far the best and fastest car buying experience ever! Thank you to everyone who helped me, I really appreciate all of you. More

by S_MADLEN Verified Customer Verified Customer

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