Robert Rumfelt | Page 12

VW Atlas We had a great experience working with Village Volkswagen of Chattanooga. Our sales associate, Smitty was very knowledgeable and patient helping us fi We had a great experience working with Village Volkswagen of Chattanooga. Our sales associate, Smitty was very knowledgeable and patient helping us find the right vehicle for our needs and Robert in finance made the buying process very easy. We never felt like we were being pushed to make a decision. We would definitely recommend working with them and we plan to buy our next vehicle here as well. More

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Bought a used car that after 2 weeks has issues starting I bought a used Audi from Village. It was an As Is car but I figured I was safe as Village is a "Reputable" Dealer. Well I drove the car the 1st week I bought a used Audi from Village. It was an As Is car but I figured I was safe as Village is a "Reputable" Dealer. Well I drove the car the 1st week with no issues. I had to go out of town and the underside panel that covers the transmission came loose and drug on the highway. In order for that to happen it would have had to have like 6 retaining screws fall out. Plus all the missing ones on the forward panel that did not drop down. During the same trip the car started having trouble starting. Like when I drove for a few minutes then it would not start. It would crank and crank with no luck. Then it would finally start. Asked if they would take a look and they said they would for a charge. Now I understand As Is. But come on 2 weeks. We used to have lemon laws where I grew up and that doesn't seem to be the case here. I now have it in a different shop and god knows how much this is going to cost. Will not do business here again nor would I recommend them. More

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Exactly what I expected. The service was excellent and what I expected it to be from Village VW. I knew what I wanted so I was in and out in a timely manner. The service was excellent and what I expected it to be from Village VW. I knew what I wanted so I was in and out in a timely manner. More

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Great place to do business!!!!!! From the first phone call to the delivery of my new car to my place of employment, everyone was very professional. Great experience. Will recommend! From the first phone call to the delivery of my new car to my place of employment, everyone was very professional. Great experience. Will recommend! More

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Special Order of Atlas SEL Waited four months for special order to be delivered by VW. Dealership and Smitty were very supportive and were happy to keep me updated on the progre Waited four months for special order to be delivered by VW. Dealership and Smitty were very supportive and were happy to keep me updated on the progress of my vehicle More

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Scott Hile is excellent and very knowledgeable. He is personable and does not pressure you into buying or up selling. He found a car for my daughter that was wi is excellent and very knowledgeable. He is personable and does not pressure you into buying or up selling. He found a car for my daughter that was within her budget. More

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Great Staff Jim Graves was wonderful loved working with him. Thanks so much to each one that a hand in helping get the SUV, I really wanted. Jim Graves was wonderful loved working with him. Thanks so much to each one that a hand in helping get the SUV, I really wanted. More

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Fantastic dealer. Smitty was great to work with and went over and beyond to help when I asked, but I never felt pressured. Great finance manager as well! Smitty was great to work with and went over and beyond to help when I asked, but I never felt pressured. Great finance manager as well! More

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My experience I had a great experience. Jim was amazing from start to finish. I have recommended several people to come check you out. I will also be doing more bui I had a great experience. Jim was amazing from start to finish. I have recommended several people to come check you out. I will also be doing more buisness with you. Thank you Volkswagon More

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Great car buying experience with Scott Hile Friendly low pressure environment, good customer service, and most importantly worked with us to get a good deal on a 2017 Jetta S in the handsome Pla Friendly low pressure environment, good customer service, and most importantly worked with us to get a good deal on a 2017 Jetta S in the handsome Platinum paint. More

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