719 Reviews
Write a Review719 Reviews of Robert Shoup
March 26, 2019
Helpful Found the dealership helpful. Thought the fix on my purchase was so so. After several days the belt noise is still there. Wish more was done other tha Found the dealership helpful. Thought the fix on my purchase was so so. After several days the belt noise is still there. Wish more was done other than belt dressing that wore off. Other than that. The oil was charged as requested and the battery was checked. Only other thing was the top. Should have been shown the small hole. Would have asked for a patch or repair. Would and will use W n L again. Thanks to all involved. More
Other Employees Tagged: Donna Gallo, Mike Rorke
March 25, 2019
Great car buying experience! I had a great experience at W&L Subaru. Staff was very helpful and friendly. They made the car buying process very simple. Very professional and would I had a great experience at W&L Subaru. Staff was very helpful and friendly. They made the car buying process very simple. Very professional and would recommend utilizing their services! More
Other Employees Tagged: Angela McCormick
March 24, 2019
Easiest car purchase ever Great service. Easiest car purchase I’ve ever experienced!!! Luther was wonderful to work with. i would definitely purchase a car from here again. Th Great service. Easiest car purchase I’ve ever experienced!!! Luther was wonderful to work with. i would definitely purchase a car from here again. Thanks!! More
Other Employees Tagged: Luther Metzger
March 20, 2019
Awesome and very helpful! This dealership is awesome! They really care about their customers. Angela and Robert answered any questions we had and they were very down to earth. This dealership is awesome! They really care about their customers. Angela and Robert answered any questions we had and they were very down to earth. W&L has the largest selection of Subaru's around. I would definitely recommend them! =] More
Other Employees Tagged: Angela McCormick
March 15, 2019
Amazing car shopping experience! All of the staff and in particular, Angela M, was patient and considerate of my present needs and concerns. Everyone to the time to make sure that I u All of the staff and in particular, Angela M, was patient and considerate of my present needs and concerns. Everyone to the time to make sure that I understood all of the features of my new car. I am delighted with my new Outback! More
Other Employees Tagged: Angela McCormick, Kevin Orhner
March 13, 2019
used car purchase Always a pleasure dealing with the people at W&L. Knowlegable staff. I can count on their recommendations when it comes to vehicles. Once again, Always a pleasure dealing with the people at W&L. Knowlegable staff. I can count on their recommendations when it comes to vehicles. Once again, I thank you. More
Other Employees Tagged: Andy Long, Becky Kline
March 09, 2019
Impeccable Customer Service From the internet associate to the sales representative, every employee we interacted with was extremely friendly and willing to work around our sched From the internet associate to the sales representative, every employee we interacted with was extremely friendly and willing to work around our schedules. Organized appointments to meet our busy work schedules. Had vehicles ready for us to test drive and explained features thoroughly. Left feeling comfortable with the vehicle we purchased. We will definitely be buying another Subaru from W&L in the future. More
Other Employees Tagged: Donna Gallo, Mike Rorke
March 04, 2019
Worth a 6 hour drive! A warm and inviting dealership with very friendly and helpful staff. I drove 6 hours from Virginia to purchase a used car from this dealer. I would ha A warm and inviting dealership with very friendly and helpful staff. I drove 6 hours from Virginia to purchase a used car from this dealer. I would have given a excellent review but they only gave me a quart tank of gas with my purchase, and the clock was 1 hour off which I only found out while driving back and thinking why is this taking 7.5 hours only to realize the clock was set wrong - all small nick picks. My only contact with this dealer before taking the keys was by phone and email with Mr. Robert Shoup and he was an impressive individual - who sold me on the whole experience very polite, responsive, no pressure from this true professional. It was the most pleasant experience I have ever had buying a vehicle - I will buy another car from them without hesitation. More
Other Employees Tagged: Kyle Bennar
March 02, 2019
Life Savers I bought a car from there a year ago ran into a problem and he was able to get me a newer car. Ken Heim is a great Sales representative. I bought a car from there a year ago ran into a problem and he was able to get me a newer car. Ken Heim is a great Sales representative. More
Other Employees Tagged: Ken Heim
February 28, 2019
Great EXperience This is the third dealership that I've purchased a Subaru from and by far the best. The service and staff were awesome. Great experience. This is the third dealership that I've purchased a Subaru from and by far the best. The service and staff were awesome. Great experience. More
Other Employees Tagged: Kyle Bennar

