Robert Shoup | Page 70

Amazing car shopping experience! All of the staff and in particular, Angela M, was patient and considerate of my present needs and concerns. Everyone to the time to make sure that I u All of the staff and in particular, Angela M, was patient and considerate of my present needs and concerns. Everyone to the time to make sure that I understood all of the features of my new car. I am delighted with my new Outback! More

by lhassell2 Verified Customer Verified Customer

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used car purchase Always a pleasure dealing with the people at W&L. Knowlegable staff. I can count on their recommendations when it comes to vehicles. Once again, Always a pleasure dealing with the people at W&L. Knowlegable staff. I can count on their recommendations when it comes to vehicles. Once again, I thank you. More

by babe003 Verified Customer Verified Customer

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Impeccable Customer Service From the internet associate to the sales representative, every employee we interacted with was extremely friendly and willing to work around our sched From the internet associate to the sales representative, every employee we interacted with was extremely friendly and willing to work around our schedules. Organized appointments to meet our busy work schedules. Had vehicles ready for us to test drive and explained features thoroughly. Left feeling comfortable with the vehicle we purchased. We will definitely be buying another Subaru from W&L in the future. More

by landjlabs Verified Customer Verified Customer

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Worth a 6 hour drive! A warm and inviting dealership with very friendly and helpful staff. I drove 6 hours from Virginia to purchase a used car from this dealer. I would ha A warm and inviting dealership with very friendly and helpful staff. I drove 6 hours from Virginia to purchase a used car from this dealer. I would have given a excellent review but they only gave me a quart tank of gas with my purchase, and the clock was 1 hour off which I only found out while driving back and thinking why is this taking 7.5 hours only to realize the clock was set wrong - all small nick picks. My only contact with this dealer before taking the keys was by phone and email with Mr. Robert Shoup and he was an impressive individual - who sold me on the whole experience very polite, responsive, no pressure from this true professional. It was the most pleasant experience I have ever had buying a vehicle - I will buy another car from them without hesitation. More

by Mitzi Verified Customer Verified Customer

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Life Savers I bought a car from there a year ago ran into a problem and he was able to get me a newer car. Ken Heim is a great Sales representative. I bought a car from there a year ago ran into a problem and he was able to get me a newer car. Ken Heim is a great Sales representative. More

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Great EXperience This is the third dealership that I've purchased a Subaru from and by far the best. The service and staff were awesome. Great experience. This is the third dealership that I've purchased a Subaru from and by far the best. The service and staff were awesome. Great experience. More

by cookbook16 Verified Customer Verified Customer

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Great service Becky was a great help and salesperson. She answered everyone of our questions and got the best deal possible. Couldn’t ask for a better person to wor Becky was a great help and salesperson. She answered everyone of our questions and got the best deal possible. Couldn’t ask for a better person to work with. More

by ilean Verified Customer Verified Customer

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Excellent staff and dealership Sales members were very helpful and accommodating. Service staff was very knowledgeable and provided information about upcoming services. All around Sales members were very helpful and accommodating. Service staff was very knowledgeable and provided information about upcoming services. All around excellent experience at W and L. More

by IYOUNG1176 Verified Customer Verified Customer

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Great Low-Pressure Sale I am a 24 year old woman that went to W&L to buy my first new car. I typically hate car dealerships due to the high-pressure atmosphere. I had my eye I am a 24 year old woman that went to W&L to buy my first new car. I typically hate car dealerships due to the high-pressure atmosphere. I had my eye on a Crosstrek for quite a while and was ready to buy, so I had to bite the bullet and go. Dale Long was the first salesman to approach me in the lot and I am SO glad that he did! He was very low-pressure, friendly, and treated me seriously as a customer. Dale was incredibly friendly and made my car buying experience much better than I had anticipated! More

by ahonstine94 Verified Customer Verified Customer

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Outstanding Group The staff is extremely professional, knowledgeable and personable and makes purchasing a vehicle an ok experience. All of the folks that we dealt wi The staff is extremely professional, knowledgeable and personable and makes purchasing a vehicle an ok experience. All of the folks that we dealt with were very helpful,flexible and reasonable to work with-couldn't ask for much more.. More

by Bob Verified Customer Verified Customer

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