Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith | Page 14

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
146 Reviews
4.7

146 Reviews

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146 Reviews of Robert Smith

February 12, 2024

Dealership Rating
Employee Rating

Timely and noticed my car was due for state inspection so I didn't have to make a separate trip. More

by NICOLEELLIS0428
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

Dealership Rating
Employee Rating

Everything was fine. The only issue I had was that when I dropped my car off, I felt like I was being rushed. Other than that everything was fine. More

by NICOLELYNNCLARKE
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback.

February 12, 2024

Dealership Rating
Employee Rating

Very friendly greeting, my son had toys to play with and snacks if he needed it, I was in and out within reason. More

by kellypaige1
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2024

Dealership Rating
Employee Rating

Very good Very good cousomer serice christopher House the best. I always get the best service when Chris handles my vehicle. More

by gbeland381
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

Dealership Rating
Employee Rating

I arrived at 8:30 checked in by 8:40 and was out at 9:38 It was an hour and that was perfect More

by shagins1
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Feb 13, 2024

shagins1 responded

Great

February 09, 2024

Dealership Rating
Employee Rating

Good but customer service could improve. Service advisor Jeff is horrible! Jeff is horrible employee More

by Aliyagardner14576
Recommend Dealer
No

Other Employees Tagged: Robert Smith

November 07, 2023

Dealership Rating
Employee Rating

As always, my experience is smooth. Great staff that are friendly and professional. The work is done quickly, on time (or soooner!), and I can trust it's done right. More

by CATURNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House, Ernesto Rosado

Nov 07, 2023

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 06, 2023

Dealership Rating
Employee Rating

As always, a great team effort and experience at Southern (retaining Hall's original Service Team), from the personal greetings from Derrick at the top, to Brenda guiding my vehicle through the work, and eve More

by DAVIDINWBURG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips, Teresa Lee , Brenda Messer

Nov 06, 2023

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 05, 2023

Dealership Rating
Employee Rating

This was the quickest visit I’ve ever had. I was in and out in about 30 minutes. More

by KARIN_BOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Nov 06, 2023

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 05, 2023

Dealership Rating
Employee Rating

Brenda is always pleasant to deal with . I am satisfied with the southern Hyundai experience More

by PAULA_SEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer

Nov 06, 2023

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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