Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 15

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
267 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

267 Reviews

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267 Reviews of Robert Solis

June 30, 2025

Dealership Rating
Employee Rating

Service Center, Robert Solis listened to what I wanted done to vehicle & did not pressure to have other maintenance done immediately, but when convenient for me. He is the best. More

by nmell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing such kind words about Robert. If there is anything we could have done different to have provided a 5-star experience. Please contact our Service Manager, David McKee at 602-875-8650. Thank you. Best Regards, Sassha Motz General Manager

June 29, 2025

Dealership Rating
Employee Rating

Fast and efficient service. I have always enjoyed working with the team at Germaine Honda More

by earl4697dau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Germain Honda of Surprise responded

Your continued business and trust in our team are greatly appreciated. Best Regards, Sassha Motz General Manager

June 28, 2025

Dealership Rating
Employee Rating

Exceptional Service from Robert Solis at Germain Honda – Surprise, AZ! I can’t say enough great things about Robert Solis in the service department at Germain Honda! Every time I bring my vehicle in, Rob More

by michael.s.bostwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Germain Honda of Surprise responded

We appreciate your 5 stars for Robert! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Sassha Motz General Manager

June 27, 2025

Dealership Rating
Employee Rating

I've been coming to this dealership for about the last 3 years, been pretty satisfied with them More

by lcsurprise1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 27, 2025

Dealership Rating
Employee Rating

They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. More

by gary_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Todd Forbis, Maria Jimenez, Kristina Miranda

Jun 27, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

June 26, 2025

Dealership Rating
Employee Rating

Great customer service and was efficient in getting my vehicle completed. I would happily take my vehicle back there again for any service work! More

by Bnguyenphotography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive service needs. Our team appreciate your business and we look forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

June 25, 2025

Dealership Rating
Employee Rating

Very professional, transparent and efficient. The appointment process was easy, the waiting area provided wifi and power to for email and or business. Coffee and water was also available. very s More

by brianmena15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. We are happy you enjoyed a quality guest experience and enjoyed the amenities we offer while you waited with us. see you next time. Best Regards, Sassha Motz General Manager

June 23, 2025

Dealership Rating
Employee Rating

Great service! Efficient, very professional. Always a good experience, no waiting. Staff is always friendly More

by kscullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Todd Forbis, Maria Jimenez, Kristina Miranda

Jun 23, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback mean so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

June 19, 2025

Dealership Rating
Employee Rating

Simple process, we were in and out and they did a great job. The communicated timeline and had the car washed upon pick up. Highly recommend More

by kcn424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Germain Honda of Surprise responded

Our goal is to ensure a quality and efficient service experience. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

June 19, 2025

Dealership Rating
Employee Rating

Robert Solis was excellent and took care of all of my issues with fast and friendly service. More

by michael.s.bostwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your positive and efficient service experience. Best Regards, Sassha Motz General Manager

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