Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 14

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

May 26, 2025

Dealership Rating
Employee Rating

Germain Honda of Surprise answered my call on the Friday before Memorial Day at 4 in the afternoon. I needed a new alternator and they were able to accommodate me. I took the car into the dealership at ab More

by j9lak116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Thank you for your kind review. We are happy we were able to assist and get you quickly back on the road to enjoy your holiday weekend. Best Regards, Sassha Motz General Manager

May 26, 2025

Dealership Rating
Employee Rating

Professional and work estimates accurate. Time estimate was on target. People are happy and professional More

by ggcrump67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Todd Forbis, George Haslerig, Maria Jimenez, Kristina Miranda

May 27, 2025

Germain Honda of Surprise responded

Your overall satisfaction means so much to us all. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 26, 2025

Dealership Rating
Employee Rating

Excellent service every time. Service personnel are professional and attentive. My questions are always thoroughly answered. More

by jules1m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

We truly value your business and appreciate your kind words. Best Regards, Sassha Motz General Manager

May 23, 2025

Dealership Rating
Employee Rating

Everything and everybody ran like clock work, polite and kept me up to date, Great. More

by t.goolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Montana

May 27, 2025

Germain Honda of Surprise responded

That's great news. Thanks for stopping by to let us know how pleased you were with the supportive dealership visit Robert provided for you. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating
Employee Rating

Robert listened to my questions. Look up all my old records. Having my old records there easily available. One reason why I like this place. Marty at the service center also checked More

by jimmyjoe3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Germain Honda of Surprise responded

We appreciate your 5 stars for Robert and Marty! Thank you for taking a moment to tell everyone what makes them stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating
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The Service section was quick and professional. The work was completed in a timely manner. More

by teejayr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Forbis

May 23, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience with our team. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating
Employee Rating

Todd and Robert were very helpful and responsive helping me resolve the issues with my car. More

by walshvickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Forbis

May 23, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Todd and Robert for helpful in resolving your vehicle concerns. They are both dedicated to customer satisfaction and we are pleased they took great care of you. Best Regards, Sassha Motz General Manager

May 19, 2025

Dealership Rating
Employee Rating

After reviewing my maintenance history, Robert determined that I did not need any service until October. That has never happened to me; they always find something. I ended up getting a free carwash and goi More

by adriennepederson
Recommend Dealer
Yes
May 19, 2025

Germain Honda of Surprise responded

We're so happy Robert is someone you can trust with your automotive service needs. Thank you for choosing Germain Honda of Surprise. See you next time. Best Regards, Sassha Motz General Manager

May 17, 2025

Dealership Rating
Employee Rating

Wonderful and thoughtful service by Robert. I appreciate his input on my CRV and suggested service. More

by Kviviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day. Best Regards, Sassha Motz General Manager

May 15, 2025

Dealership Rating
Employee Rating

Robert & crew (Augie & Marco) very professional, respectful & courteous. All should be promoted as they are an exemplary asset to the Germaine Honda organization. More

by RICKSALINAS639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

May 16, 2025

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that Robert, Augie and Marco's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

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