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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 22

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

December 20, 2024

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Employee Rating

Always have a great experience working with Robert. Highly recommend him for helping with your service needs. More

by sarah.hellenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. Robert will be honored by your kind words. Best Regards, Sassha Motz General Manager

December 17, 2024

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Employee Rating

I have always had a positive experience with Germaine Honda in both purchasing and servicing my vehicle. More

by mlugo6300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Germain Honda of Surprise responded

We thank you for your continued business and kind words about our team. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

December 17, 2024

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Employee Rating

Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 17, 2024

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

December 12, 2024

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Employee Rating

Appointment started on time and finished before the normal time was up. Car was cleaned and interior was great. More

by hansenrobert640
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2024

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

December 07, 2024

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Employee Rating

Robert was so kind and helpful. I am currently in the process of moving out of state and he pointed me into the right direction. Robert truly made my experience wonderful! More

by hernandez.valeriiia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Germain Honda of Surprise responded

Thank you for your business and our team wishes you all the best. Best Regards, Sassha Motz General Manager

December 07, 2024

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Employee Rating

Excellent customer service. Timely and responsive plus goes the extra mile. Making sure I was informed on the progress of my repair. More

by twaite2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Germain Honda of Surprise responded

Providing a quality and informative service experience if our priority. We appreciate your business and thank you for letting us know that our team took great care of you. Best Regards, Sassha Motz General Manager

December 06, 2024

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Employee Rating

Great experience! The customer service was top notch. Everything was explained well and I could plan the service that my car will need in future visits. More

by indyvjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad our team's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

December 05, 2024

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Robert was very thorough with the explanation on the services needed on my vehicle. I would highly recommend Germaine Honda to everyone who owns a Honda vehicle. More

by daiwong000013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2024

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Thank you for choosing Germain Honda of Surprise for your service needs. Best Regards, Sassha Motz General Manager

December 03, 2024

Dealership Rating
Employee Rating

The maintenance was performed within the stated window. We always have superior service at Germain Honda. More

by abanton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Adrian Alvarez, Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 20, 2024

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

November 29, 2024

Dealership Rating
Employee Rating

As always Germain's service department is thorough with exceptional service. My car was completed sooner than expected. Thanks to Robert and staff! More

by jrdecor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee , George Bell, Victor Morales, Matt Thorpe

Report | Print
Dec 03, 2024

Germain Honda of Surprise responded

We thank you for choosing Germain and for your trust in Robert and our team to ensure your complete satisfaction. Best Regards, Sassha Motz General Manager

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