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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 23

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
267 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

267 Reviews

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267 Reviews of Robert Solis

January 16, 2025

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Employee Rating

We have had nothing but great service here. Always on time and you are made to feel like you are the only customer. Love this dealership. More

by bfrg
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andree Khaziran

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Jan 17, 2025

Germain Honda of Surprise responded

Your complete satisfaction is the focus of our team here at Germain Honda of Surprise. We are happy to know that our team was able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

January 14, 2025

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Employee Rating

It was clean, staff was friendly and kept me informed with issues on my car More

by jclabaugh15
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Germain Honda of Surprise responded

Thank you for leaving our service team this kind review. They work hard to ensure our guests receive only the best in customer care. Best Regards, Sassha Motz General Manager

January 14, 2025

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Employee Rating

Robert Solis did good communicating with a Hearing Impaired individual. ( I am very Hard Of Hearing ). Treated with respect. More

by jmberrymanaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Germain Honda of Surprise responded

Our goal is to ensure every guests receives a quality and caring experience. Thank you for letting us know that Robert delivered this experience to you. Best Regards, Sassha Motz General Manager

January 13, 2025

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Robert Solis was very friendly I am very satisfied with his performance Thank you Grace More

by graceliz88
Service Price Transparency
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Recommend Dealer
Yes
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Jan 13, 2025

Germain Honda of Surprise responded

We appreciate you taking the time to leave Robert this positive feedback. Best Regards, Sassha Motz General Manager

January 10, 2025

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They really did a great job. Very professional dealership. Got the CRV recall done with in hours. More

by rosscomn
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain Honda of Surprise for your recall needs. Your business and kind words are greatly appreciated. Best Regards, Sassha Motz General Manager

January 10, 2025

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Honda was busy on safety recalls on the 24' Civic models, and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! More

by Jeremy
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Germain Honda of Surprise responded

Thank you for leaving Robert this 5-star review! We are so glad that he could get you and your automotive needs seamlessly taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

January 09, 2025

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Employee Rating

They really did a great job and in half the time expected. Shout out to Robert and Jay! Thanks! More

by hope4now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Germain Honda of Surprise responded

We are happy to know you enjoyed a quality and efficient service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

January 08, 2025

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They were fast , friendly, and sincere. I love going for my service on my vehicle,’s More

by birdman1540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante

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Jan 09, 2025

Germain Honda of Surprise responded

Your continued business is greatly appreciated. Thank you for leaving our team this kind review, we all look forward to your next visit. Best Regards, Sassha Motz General Manager

January 08, 2025

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Employee Rating

Honda was very very busy with recalls. But, Robert was so kind to squeeze me in for my dead battery. Thank you Robert! This why I stay with Honda. More

by purpleskysaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

Germain Honda of Surprise responded

We are happy we were able to assist and get you and your battery concern quickly addressed and get you back on the road. Thank you for taking the time to share your 5-star experience with Robert. Best Regards, Sassha Motz General Manager

January 08, 2025

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Employee Rating

Robert is very knowledgeable about what my vehicle needs and when it needs to be serviced. More

by rierieaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2025

Germain Honda of Surprise responded

Thank you so much for the 5 star review! We are so happy that you had such a great experience with our service department, and that Robert was able to facilitate such a smooth car repair for you! Best Regards, Sassha Motz General Manager

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