Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 23

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

November 22, 2024

Dealership Rating
Employee Rating

Well organized, clean and easy accessible. Amazing staff very friendly and great lipping customers informed. More

by kontic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Germain Honda of Surprise responded

We thank you for sharing your 5-star service experience with Robert. Our team works hard to ensure your overall satsifaction. Best Regards, Sassha Motz General Manager

November 20, 2024

Dealership Rating
Employee Rating

Always have a good experience, good service , so far extremely fair and honest. Keep rolling! More

by ronzonie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andree Khaziran

Nov 21, 2024

Germain Honda of Surprise responded

Thank you for letting us know that our service team has taken great care of you and your Honda. See you down the road. Best Regards, Sassha Motz General Manager

November 09, 2024

Dealership Rating
Employee Rating

Robert was professional and very pleasant to work with. He kept me updated on the work needed More

by dandebbiew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Germain Honda of Surprise responded

Your business and trust in our team means so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

October 30, 2024

Dealership Rating
Employee Rating

Everyone was a lot of fun to work with! ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just n More

by drmurray1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sassha Motz, Nathan (Nate) Garcia, Alfredo (Al) Bustamante, David McKee , Montana Boone, Andree Khaziran, Victor Morales, Robert Pitman, Matt Thorpe

Oct 31, 2024

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. We are thrilled our team ensured your complete satisfaction. Best Regards, Sassha Motz General Manager

October 30, 2024

Dealership Rating
Employee Rating

Super friendly and processional great staff, take both vehicles in any time service is needed. More

by jamesjas01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia , Andree Khaziran, Victor Morales

Oct 31, 2024

Germain Honda of Surprise responded

Your business and trust in our team are greatly appreciated. Thank you for choosing Germain Honda. Best Regards, Sassha Motz General Manager

October 21, 2024

Dealership Rating
Employee Rating

Robert was fantastic! Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcomin More

by stefaniebauler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. Our team focuses on delivering only the best to our valued guests and we are thrilled to learn your visit was nothing less. We look forward to building a long and lasting relationship. Best Regards. Sassha Motz General Manager

October 21, 2024

Dealership Rating
Employee Rating

Service is always good when I go to Germain Honda. They treat my car like it’s one of theirs. More

by keiontaebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Germain Honda of Surprise responded

Ensuring a quality service visit for all is our priority. Thank you for sharing your experience. Best Regards, Sassha Motz General Manager

October 21, 2024

Dealership Rating
Employee Rating

Robert was very pleasant and even remembered me from my past visit. Waiting area very clean. More

by brendarozwod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Germain Honda of Surprise responded

Thank you for your continued business and your kind words on Robert. We look forward to being of service to you for many more years. Best Regards, Sassha Motz General Manager

October 18, 2024

Dealership Rating
Employee Rating

Robert Solis, a perfectly nice man but wasn't empowered, directed, or seemingly able to actual help us. My wife and I just spent $53,000 at the dealership and as soon as they got their cash any kind of semb More

by pvwiggins
Recommend Dealer
No
Oct 25, 2024

Germain Honda of Surprise responded

Thank you for taking the time to speak with Ric to ease your concerns. We wish you many worry free miles on your new Honda! Best Regards, Sassha Motz General Manager

October 17, 2024

Dealership Rating
Employee Rating

Service advisor was courteous and informative. Easy scheduling. No upselling. I will happily go here again. More

by glenn.tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Germain Honda of Surprise responded

Your business and trust in our team are greatly appreciated. Thank you for taking the time to let us know Robert took great care of you. Best Regards, Sassha Motz General Manager

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