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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 24

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
276 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

276 Reviews

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276 Reviews of Robert Solis

January 14, 2025

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Employee Rating

It was clean, staff was friendly and kept me informed with issues on my car More

by jclabaugh15
Service Price Transparency
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Recommend Dealer
Yes
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Jan 15, 2025

Germain Honda of Surprise responded

Thank you for leaving our service team this kind review. They work hard to ensure our guests receive only the best in customer care. Best Regards, Sassha Motz General Manager

January 14, 2025

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Employee Rating

Robert Solis did good communicating with a Hearing Impaired individual. ( I am very Hard Of Hearing ). Treated with respect. More

by jmberrymanaz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Germain Honda of Surprise responded

Our goal is to ensure every guests receives a quality and caring experience. Thank you for letting us know that Robert delivered this experience to you. Best Regards, Sassha Motz General Manager

January 13, 2025

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Robert Solis was very friendly I am very satisfied with his performance Thank you Grace More

by graceliz88
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Yes
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Jan 13, 2025

Germain Honda of Surprise responded

We appreciate you taking the time to leave Robert this positive feedback. Best Regards, Sassha Motz General Manager

January 10, 2025

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They really did a great job. Very professional dealership. Got the CRV recall done with in hours. More

by rosscomn
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain Honda of Surprise for your recall needs. Your business and kind words are greatly appreciated. Best Regards, Sassha Motz General Manager

January 10, 2025

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Honda was busy on safety recalls on the 24' Civic models, and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! More

by Jeremy
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Recommend Dealer
Yes
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Jan 13, 2025

Germain Honda of Surprise responded

Thank you for leaving Robert this 5-star review! We are so glad that he could get you and your automotive needs seamlessly taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

January 09, 2025

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Employee Rating

They really did a great job and in half the time expected. Shout out to Robert and Jay! Thanks! More

by hope4now
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Germain Honda of Surprise responded

We are happy to know you enjoyed a quality and efficient service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

January 08, 2025

Dealership Rating
Employee Rating

They were fast , friendly, and sincere. I love going for my service on my vehicle,’s More

by birdman1540
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante

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Jan 09, 2025

Germain Honda of Surprise responded

Your continued business is greatly appreciated. Thank you for leaving our team this kind review, we all look forward to your next visit. Best Regards, Sassha Motz General Manager

January 08, 2025

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Employee Rating

Honda was very very busy with recalls. But, Robert was so kind to squeeze me in for my dead battery. Thank you Robert! This why I stay with Honda. More

by purpleskysaz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 09, 2025

Germain Honda of Surprise responded

We are happy we were able to assist and get you and your battery concern quickly addressed and get you back on the road. Thank you for taking the time to share your 5-star experience with Robert. Best Regards, Sassha Motz General Manager

January 08, 2025

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Robert is very knowledgeable about what my vehicle needs and when it needs to be serviced. More

by rierieaz
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 08, 2025

Germain Honda of Surprise responded

Thank you so much for the 5 star review! We are so happy that you had such a great experience with our service department, and that Robert was able to facilitate such a smooth car repair for you! Best Regards, Sassha Motz General Manager

January 07, 2025

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Employee Rating

They serviced my vehicle in a timely manner and applied a discount to my total. More

by sllambertson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 07, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. See you down the road. Best Regards, Sassha Motz General Manager

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