Dealer Reviews
Cars for Sale
Dealer Log In
Robert Solis
Robert Solis | Page 25
Service Advisor
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
255 Reviews
Languages Spoken
English
Spanish
255 Reviews
Write a Review
255 Reviews of Robert Solis
October 30, 2024
Everyone was a lot of fun to work with! ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just n ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just needed donuts there!! More
by drmurray1949
Verified CustomerOther Employees Tagged: Sassha Motz, Nathan (Nate) Garcia, Alfredo (Al) Bustamante, David McKee , Montana Boone, Andree Khaziran, Victor Morales, Robert Pitman, Matt Thorpe
October 30, 2024
Super friendly and processional great staff, take both vehicles in any time service is needed. vehicles in any time service is needed. More
by jamesjas01
Other Employees Tagged: Nathan (Nate) Garcia , Andree Khaziran, Victor Morales
October 21, 2024
Robert was fantastic! Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcomin Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcoming and helpful. This was my first Honda service experience and it left a really positive impression for future visits. More
by stefaniebauler
October 18, 2024
Robert Solis, a perfectly nice man but wasn't empowered, directed, or seemingly able to actual help us. My wife and I just spent $53,000 at the dealership and as soon as they got their cash any kind of semb directed, or seemingly able to actual help us. My wife and I just spent $53,000 at the dealership and as soon as they got their cash any kind of semblance to a proud and hard working dealership and personnel went out the window. I will most likely take our brand new Black Edition Passport to another Honda dealership for the thousands of dollars we will spend on maintaining the car in excellent condition. This is a dealership that will lose more money than they will earn simply because their focus is directed towards profit alone. Not an outstanding dealership from the customer's point of view. Nice people but not nice service More
by pvwiggins
October 15, 2024
Your dealership is close to my house, but I wouldn’t come here if I didn’t like your service. I really like how your team is always ready to help and care about the service they provide. here if I didn’t like your service. I really like how your team is always ready to help and care about the service they provide. More
by JSALAMA94
October 14, 2024
Robert Solis was professional, courteous and easy to talk to.. However, there is a disconnect between the technicians, service advisor and Carfax since service that was done during the prior week was recomme to.. However, there is a disconnect between the technicians, service advisor and Carfax since service that was done during the prior week was recommended. That work was apparent on the Carfax report. My wife would have followed the recommendation not knowing that I had it previously done. It is imperative that an honest review be conducted before recommending . I have no assurance that Germain technicians would not have duplicated the work. The service took a lot longer than expected but I'd rather have it done correctly than risking a hurried repair. Fortunately it was covered by a Service advisory. More
by jjphare
