Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 25

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
273 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

273 Reviews

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273 Reviews of Robert Solis

December 27, 2024

Dealership Rating
Employee Rating

I Have always had excellent service! The next time I need service I will go there. More

by homenurse13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Germain Honda of Surprise responded

We truly value your business and look forward to our continued relationship. Best Regards, Sassha Motz General Manager

December 26, 2024

Dealership Rating
Employee Rating

Great job ! !!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all More

by rsw0153@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , George Bell, Andree Khaziran, Victor Morales, Matt Thorpe

Dec 30, 2024

Germain Honda of Surprise responded

We were happy to assist. Thank you for sharing your experience with our team. Happy New year. Best Regards, Sassha Motz General Manager

December 23, 2024

Dealership Rating
Employee Rating

Always recieve good service from your dealership. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. More

by HRDAHMEN86
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with our team. Best Regards, Sassha Motz General Manager

December 21, 2024

Dealership Rating
Employee Rating

My car still smells like gas one week after having it serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor More

by bjp8521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Germain Honda of Surprise responded

We are sorry to learn of your disappointment with your recent service experience. Our service manager David McKee has tried following up to address your concern. Please give David a call at 602-875-8650. Thank you. Best Regards, Sassha Motz General Manager

December 20, 2024

Dealership Rating
Employee Rating

Great customer service kept in contact the whole time while I was waiting on service to be completed More

by Daviddealba61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Andree Khaziran, Victor Morales

Feb 12, 2025

Germain Honda of Surprise responded

We thank you for your business and positive feedback. See you next time. Best Regards, Sassha Motz General Manager

December 20, 2024

Dealership Rating
Employee Rating

Always have a great experience working with Robert. Highly recommend him for helping with your service needs. More

by sarah.hellenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. Robert will be honored by your kind words. Best Regards, Sassha Motz General Manager

December 17, 2024

Dealership Rating
Employee Rating

I have always had a positive experience with Germaine Honda in both purchasing and servicing my vehicle. More

by mlugo6300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Germain Honda of Surprise responded

We thank you for your continued business and kind words about our team. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

December 17, 2024

Dealership Rating
Employee Rating

Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Andree Khaziran, Victor Morales, Matt Thorpe

Dec 17, 2024

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

December 12, 2024

Dealership Rating
Employee Rating

Appointment started on time and finished before the normal time was up. Car was cleaned and interior was great. More

by hansenrobert640
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

December 07, 2024

Dealership Rating
Employee Rating

Robert was so kind and helpful. I am currently in the process of moving out of state and he pointed me into the right direction. Robert truly made my experience wonderful! More

by hernandez.valeriiia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Germain Honda of Surprise responded

Thank you for your business and our team wishes you all the best. Best Regards, Sassha Motz General Manager

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