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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 4

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
273 Reviews

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English English

Spanish Spanish

5.0

273 Reviews

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273 Reviews of Robert Solis

July 13, 2026

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Employee Rating

Robert was awesome to work with. Service was done in a timely manner and the work accomplished was great. More

by cab1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2026

Germain Honda of Surprise responded

Thank you for leaving Robert this kind review and for letting us know that your visit was the quality and efficient visit you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

July 11, 2026

Dealership Rating
Employee Rating

Robert was kind, courteous & knowledgeable. He remembered from another time with a different vehicle. He explained everything to me very thoroughly. I was in& out pretty quickly! More

by crewdawg21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 13, 2026

Germain Honda of Surprise responded

We are happy you enjoyed a quality and efficient service experience with Robert and our team. Thank you for sharing your 5-star experience, and we will see you next time. Best Regards, Sassha Motz General Manager

July 10, 2026

Dealership Rating
Employee Rating

I am new to the area and I was able to receive great service from really friendly attentive people. Robert is a wonderful representative to work with in the service area! More

by JOESJUNK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 13, 2026

Germain Honda of Surprise responded

Thanks for sharing positive feedback on Robert. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

July 09, 2026

Dealership Rating
Employee Rating

Easy to work with and informative. Timely on when job was completed. Did not try to over sale on needed work. More

by cheridempsay.home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Honda of Surprise responded

Thank you for your feedback! We’re glad to hear you found our team easy to work with, informative, and respectful of your needs. We appreciate your business and look forward to serving you again. Best Regards, Sassha Motz General Manager

July 08, 2026

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Employee Rating

it was refreshing to find an honest service department. here in wickenburg it just don't happen. they solved my problem right away for the cost of the diagnostic. they have a new customer. go see Robert More

by IWJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 09, 2026

Germain Honda of Surprise responded

Thank you for your wonderful feedback! We’re thrilled to hear Robert provided honest, efficient service and was able to resolve your concern quickly. We truly appreciate your trust, welcome you as a new customer, and look forward to serving you for many years to come. Best Regards, Sassha Motz General Manager

July 03, 2026

Dealership Rating
Employee Rating

Robert Solis was Very professional, Explained everything well and in detail. Time to complete the service repairs was very good. More

by patntom15732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're pleased to hear Robert Solis provided professional, detailed service and that your repairs were completed in a timely manner. We appreciate your business and look forward to serving you again! Best Regards, Sassha Motz General Manager

July 01, 2026

Dealership Rating
Employee Rating

Quick efficient service from the time I pulled up till the job was complete. I feel very confident that the work was done in an excellent manor. More

by jim@jferny.com
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo

Print
Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're pleased to hear our team provided quick, efficient service and that you felt confident in the quality of the work completed. We appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

June 29, 2026

Dealership Rating
Employee Rating

Robert was very detailed and thorough. Reviewed everything that was serviced that day. Great customer service. More

by bstandridge14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 09, 2026

Germain Honda of Surprise responded

Thank you for your trust in our service team! We're happy Robert provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, Sassha Motz General Manager

June 28, 2026

Dealership Rating
Employee Rating

The service was very fast and efficient. I was walked through everything so there were no surprises at the end. More

by ASHLEY1CELESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo

Print
Jul 09, 2026

Germain Honda of Surprise responded

We are pleased you enjoyed a quality, efficient, and transparent visit. See you down the road. Best Regards, Sassha Motz General Manager

June 27, 2026

Dealership Rating
Employee Rating

Very modern and well staff facility. CSR are very good and courteous. Would recommend it to all. More

by RALPHZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 09, 2026

Germain Honda of Surprise responded

Thanks so much for your thoughtful feedback! We're pleased our team handled your visit with great care, and you were comfortable during your visit. We look forward to your next visit. Best Regards, Sassha Motz General Manager

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