Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 5

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
255 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

255 Reviews

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255 Reviews of Robert Solis

May 01, 2026

Dealership Rating
Employee Rating

The car service agent was outstanding in explaining what and why we needed certain mechanical things addressed on our vehicle. Also dealership was very punctual in completing our service needs More

by jdgeissler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear your service advisor clearly explained the recommendations and that your visit was completed promptly. We appreciate your business and look forward to assisting you again! Best Regards, Sassha Motz General Manager

April 28, 2026

Dealership Rating
Employee Rating

When I needed maintenance for my vehicle it was easy to schedule and appointment for the next day and service didn't take too long. I had my car back that day. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. We are happy you enjoyed a 5-star efficient visit and were quickly back on the road. Best Regards, Sassha Motz General Manager

April 27, 2026

Dealership Rating
Employee Rating

Robert did a great job in assisting me with the inspection and oil change I needed for my vehicle. More

by m3marrone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive service needs. See you next time. Best Regards, Sassha Motz General Manager

April 23, 2026

Dealership Rating
Employee Rating

Robert was very thorough, he explained everything in detail. No one has ever taken the time to go over in detail what the inspection included. I very much appreciate it and he explained it in a way I ea More

by JSOLAREZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad Robert took the time to thoroughly explain the inspection process and provide clear, detailed information, including photos. We truly appreciate your recognizing his efforts to ensure a transparent and easy-to-understand experience. Best Regards, Sassha Motz General Manager

April 20, 2026

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Antonio was helpful, kind and efficient. I appreciate you taking care of my honda accord! More

by cestrada4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Germain Honda of Surprise responded

We always enjoy hearing that our guests have received quality service from our amazing team. Thank you for sharing. Best Regards, Sassha Motz General Manager

April 17, 2026

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Employee Rating

I was in for my new 2026 CRV first service, 9000 miles +/-. I only interfaced with Service this time. No issues, great job as usual. We the Doyle's have been 4-year customers as of this year. The ser More

by Denny Doyle
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 18, 2026

Germain Honda of Surprise responded

Thank you for your continued trust and loyalty over the past four years! We’re thrilled to hear your first service visit on your new CR-V went smoothly and that our team has consistently taken great care of both your current and previous vehicles. It means a lot to know our service helped earn your business. We truly appreciate the Doyle family and look forward to serving you for many miles to come! Best Regards, Sassha Motz General Manager

April 07, 2026

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Employee Rating

My 2021 Passport was due for a scheduled service. Bob took care of that plus another recommended service. I waited at the dealership (comfortable and clean place) and the car was ready within the quo More

by denn0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re glad Bob took great care of your Passport and that everything was completed within the promised time. It’s great to hear you had a smooth and positive visit, and we truly appreciate your business! Best Regards, Sassha Motz General Manager

April 07, 2026

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Employee Rating

I have been with Germain Honda of surprise for quite somtime their services are absolutely fantastic! More

by Kristof
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 10, 2026

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for sharing your overall satisfaction with our team. We look forward to continuing to provide you with the ultimate guest experience. Best Regards, Sassha Motz General Manager

April 02, 2026

Dealership Rating
Employee Rating

Service of my 2025 Honda Pilot was great except for the trash and tools left on the front passenger seat foot space. I returned after noticing it after leaving the dealership. More

by jim@jaskoconstr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2026

Dealership Rating
Employee Rating

This was an easy and smooth process! Very professional and educating. I will definitely return More

by amalveaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Germain Honda of Surprise responded

Our team is pleased that your visit was an easy and smooth process we strive to deliver. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

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