Robert Sparks
Robert Sparks at Southern Kia Virginia Beach

Robert Sparks | Page 5

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
155 Reviews
4.3

155 Reviews

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155 Reviews of Robert Sparks

August 23, 2025

Dealership Rating
Employee Rating

Very poor communication and service when I left my EV-6 to have LoJack installed and software recall. Also, it should have been revealed to me upon purchase of car that service center had no techs qualifie More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tracy Barkus

Aug 28, 2025

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 17, 2025

Dealership Rating
Employee Rating

In for routine oil change, was in and out in less than an hour. Another flawless service! More

by aldridgejl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2025

Dealership Rating
Employee Rating

Mechanics and staff are very knowledgeable with every question that is asked if them. I will definitely choose this dealership over all others. More

by mike.glass2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2025

Dealership Rating
Employee Rating

RT did a great job getting my car in for service, inspection and sensor replacement. I dropped it off at 07:00 and he called me at about 1 PM to let me know the car was ready. Thank you RT. More

by IJDISME0183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula

Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 07, 2025

Dealership Rating
Employee Rating

Great service and excellent work to get the job done and back on the road. More

by JOSEEAZCARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Barkus

August 07, 2025

Dealership Rating
Employee Rating

I'm glad I found this location. It's very convenient to me. I'm also very happy with the staff. They all took very good care of me More

by CLMESZAROS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

July 31, 2025

Dealership Rating
Employee Rating

The dealership went above and beyond to take care of my issue and made sure I was taken care of More

by cklemenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 25, 2025

Dealership Rating
Employee Rating

Great customer service and great service fixing my relay for the ac unit in the car More

by cmbpaloalto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 24, 2025

Dealership Rating
Employee Rating

Customer service was good. My issue is with the wait time. I was told I would finish my oil change in an hour but 3 hours later, I had to go inquire as to why I was still sitti More

by IDISCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RT Ives, Wes Kavula

July 24, 2025

Dealership Rating
Employee Rating

l brought in our 2024 EV9 for several dealer installed software updates and minor maintenance this spring. we were given a loaner over the weekend due to the additional time needed. we will be scheduling More

by Fred Martin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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