Robert Suarez | Page 40

Pete was a super salesman...knowledgeable and not pushy. He worked with us to compromise a deal that both parties were pleased with. First time dealing with a Jeep dealership. Was a pleasant experience. He worked with us to compromise a deal that both parties were pleased with. First time dealing with a Jeep dealership. Was a pleasant experience. More

by deborahkinsley Verified Customer Verified Customer

Report | Print

Love love love Pete was wonderful he explained all the features of the Ram 1500Classic helped us to hook our phone and explained other features of our new car... he Said if we have any issues or problems features of the Ram 1500Classic helped us to hook our phone and explained other features of our new car... he Said if we have any issues or problems to call him right away and he will help us and direct us I was so happy to have them More

by deborahkinsley Verified Customer Verified Customer

Report | Print

Amazing friendly knowledgeable and compassionate....because I was on crutches with a fractured tibia.... we loved Pete in New port Richy they speeded everything up as much as they cou compassionate....because I was on crutches with a fractured tibia.... we loved Pete in New port Richy they speeded everything up as much as they could to accommodate me. More

by deborahkinsley Verified Customer Verified Customer

Report | Print

Very easy to work with. Went above and beyond to get paperwork to my mom to sign. Drive all the way to Tampa to to do so and get the deal done. paperwork to my mom to sign. Drive all the way to Tampa to to do so and get the deal done. More

by donpoter Verified Customer Verified Customer

Report | Print

Process and Review of fees (Customer Communication) Failure to explain my lease payments and applications in a clear and concise manner. I had made excess payments on my previous lease and was told by Failure to explain my lease payments and applications in a clear and concise manner. I had made excess payments on my previous lease and was told by two representatives that they would cut me a check for the over payments. I called the leasing company to inquire about the overpayment, but they said it was applied to the cost of the car. I called Ferman to ask about this and was explained the process (after the fact) and was told that it was "your interpretation". This was something that should be clearly explained in the selling process. I felt that this question (which I asked twice) was brushed aside to get a quick signature and when approached, only then fully educated, to which I was told there was nothing they can do. Poor business dealings to a former repeat customer. More

by KJENSEN1 Verified Customer Verified Customer

Report | Print

The staff of the dealership was very nice and very friendly. Everything in the process of purchasing my vehicle went very smoothly. The vehicles on the lot were very clean and well kept. It was a grea friendly. Everything in the process of purchasing my vehicle went very smoothly. The vehicles on the lot were very clean and well kept. It was a great experience for buying my first new car. More

by robmaslojr Verified Customer Verified Customer

Report | Print

Joseph Vega was extremely helpful in helping my wife and I pick a vehicle. He understood we may not have bought a vehicle and even still he didn't make us feel like we were wasting his time and he didn't ma I pick a vehicle. He understood we may not have bought a vehicle and even still he didn't make us feel like we were wasting his time and he didn't make us feel pressured to buy. He also played devils advocate towards every vehicle ensuring the decision was all ours and not one he steered us to for a commission. More

by kainedavis98 Verified Customer Verified Customer

Report | Print

Salesman great But having to come back day after Salesman great But having to come back day after purchase to receive all the missing items either not installed or removed before delivery is not ko Salesman great But having to come back day after purchase to receive all the missing items either not installed or removed before delivery is not kool Also all they did in 3 hours is put on the door guards Many items missing from truck !!!!!!!! And the service tech was very good aswell but his hands were tied I truly think I should be compensated for the dealers incompetence and not have if my truck ready for delivery It sat in you place for 4 days before I picked it up And the items that were missing had to be ordered after my purchase ?????? Please reply via text, email or telephone Ty Ivan rubin More

by yitzie18 Verified Customer Verified Customer

Report | Print

quality Very easy to work with and work with me on the beast price ! I would buy a second car from them...Genaro was a great salesman !! Very easy to work with and work with me on the beast price ! I would buy a second car from them...Genaro was a great salesman !! More

by ssteve472 Verified Customer Verified Customer

Report | Print

We worked mainly with the sales manager Robert Suarez and he was 5 stars. Worked well with us at achieving the goals we wanted. Thank you. he was 5 stars. Worked well with us at achieving the goals we wanted. Thank you. More

by Gladiator Verified Customer Verified Customer

Report | Print