Robert Suarez | Page 64

Going somewhere else! Never fixed what I asked them to fix. Cancelled my extended warranty with them. Took Jeep in several times for ongoing issues and light on dash. Ligh Never fixed what I asked them to fix. Cancelled my extended warranty with them. Took Jeep in several times for ongoing issues and light on dash. Light still on and issues still exist. Going elsewhere! The service people are good but the work is not! More

by LADYTATOO13 Verified Customer Verified Customer

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VIP Service From the minute we exited our car, our salesman was rushing out the door to meet and greet us. We were introduced to the general manager, the finance From the minute we exited our car, our salesman was rushing out the door to meet and greet us. We were introduced to the general manager, the finance manager and another sales manager. We were treated with the utmost respect throughout the car buying process. More

by JENSMITH6909 Verified Customer Verified Customer

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Everything they Promised They were very fair on price and in the end delivered everything they promised My sales guys were Jonathan and Oleg and they both were great They were very fair on price and in the end delivered everything they promised My sales guys were Jonathan and Oleg and they both were great More

by jfiore4 Verified Customer Verified Customer

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Just Awesome We had been on the search for a few months for a Jeep. Being that we are over the road most of the time many dealers felt we were a waist of their tim We had been on the search for a few months for a Jeep. Being that we are over the road most of the time many dealers felt we were a waist of their time. But the folks at Ferman treated us just as though we were right there. They communicate very well and were super helpful. We love our new jeep and cant wait to drive it more. Thank you to Robert Suarez, Kenneth, and Jonathan for all their help More

by SCOTTSHONEY Verified Customer Verified Customer

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Awesome Customer Service and Experience!! My wife and I went to multiple dealerships looking for the right vehicle. After we narrowed it down to the right one, we wanted to make sure we got th My wife and I went to multiple dealerships looking for the right vehicle. After we narrowed it down to the right one, we wanted to make sure we got the best deal possible. Everyone at the dealership was tremendously helpful and willing to work with us. The amount of transparency was greatly appreciated. Will definitely come back when it’s time for our next one! More

by Stacey & Mike Cook Verified Customer Verified Customer

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nice experience Tracy, the salesperson was extremely knowledgable of the car, made us real confortable. was a real nice person in general helped us along the way. Tracy, the salesperson was extremely knowledgable of the car, made us real confortable. was a real nice person in general helped us along the way. More

by JCBIHOREL Verified Customer Verified Customer

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Awesome service Friendly, courteous dealership personnel. Eager to serve their customers. Knowledgable. Prompt service, no lengthy wait or price haggling. Dealership Friendly, courteous dealership personnel. Eager to serve their customers. Knowledgable. Prompt service, no lengthy wait or price haggling. Dealership very clean environment and hospitable. Overall made the purchasing experience as pleasant as possible. More

by CATHYDROID Verified Customer Verified Customer

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Great customer service Very friendly service. No haggling. Not pushy. Will definitely buy from them in the future. Will tell all my friends where to buy their next car Very friendly service. No haggling. Not pushy. Will definitely buy from them in the future. Will tell all my friends where to buy their next car More

by KATHYAAAA Verified Customer Verified Customer

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Same car $8k cheaper elsewhere I have had very good service from Ferman with previous used cars that I have purchased from them but this was my first brand new car purchased from th I have had very good service from Ferman with previous used cars that I have purchased from them but this was my first brand new car purchased from them. Imagine my surprise when I found the exact same car from a dealership in Georgia for $8000 dollars less! I'm left wondering why the major price difference? Especially when I asked for a lower price on the car. I get it...."a sucker is born every minute". Thanks Ferman! More

by Vernon Hafer Verified Customer Verified Customer

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Knowledgeable Roy Faulkner was very knowledgeable and continues to answer any questions after we have purchased the vehicle. Everyone we have worked with has been g Roy Faulkner was very knowledgeable and continues to answer any questions after we have purchased the vehicle. Everyone we have worked with has been great. More

by DZAMBITO87 Verified Customer Verified Customer

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