Robert Suarez | Page 64

nice experience Tracy, the salesperson was extremely knowledgable of the car, made us real confortable. was a real nice person in general helped us along the way. Tracy, the salesperson was extremely knowledgable of the car, made us real confortable. was a real nice person in general helped us along the way. More

by JCBIHOREL Verified Customer Verified Customer

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Awesome service Friendly, courteous dealership personnel. Eager to serve their customers. Knowledgable. Prompt service, no lengthy wait or price haggling. Dealership Friendly, courteous dealership personnel. Eager to serve their customers. Knowledgable. Prompt service, no lengthy wait or price haggling. Dealership very clean environment and hospitable. Overall made the purchasing experience as pleasant as possible. More

by CATHYDROID Verified Customer Verified Customer

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Great customer service Very friendly service. No haggling. Not pushy. Will definitely buy from them in the future. Will tell all my friends where to buy their next car Very friendly service. No haggling. Not pushy. Will definitely buy from them in the future. Will tell all my friends where to buy their next car More

by KATHYAAAA Verified Customer Verified Customer

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Same car $8k cheaper elsewhere I have had very good service from Ferman with previous used cars that I have purchased from them but this was my first brand new car purchased from th I have had very good service from Ferman with previous used cars that I have purchased from them but this was my first brand new car purchased from them. Imagine my surprise when I found the exact same car from a dealership in Georgia for $8000 dollars less! I'm left wondering why the major price difference? Especially when I asked for a lower price on the car. I get it...."a sucker is born every minute". Thanks Ferman! More

by Vernon Hafer Verified Customer Verified Customer

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Knowledgeable Roy Faulkner was very knowledgeable and continues to answer any questions after we have purchased the vehicle. Everyone we have worked with has been g Roy Faulkner was very knowledgeable and continues to answer any questions after we have purchased the vehicle. Everyone we have worked with has been great. More

by DZAMBITO87 Verified Customer Verified Customer

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Slowing down life in a Jeep. I can't say enough about the the team that worked on my deal. Jason Whidden, Tina Robinson, Adam Rugg, and Scott Poth did a fantastic job and always t I can't say enough about the the team that worked on my deal. Jason Whidden, Tina Robinson, Adam Rugg, and Scott Poth did a fantastic job and always treat me and my family like part of their family. This is our third purchase from Ferman and I have no doubt that I will buy from them sometime in the future. I also have to say that when any experience is good it's easy to say good things about a company but when something goes wrong that's when you really find the best or worst of a company. When I purchased my second vehicle from Ferman I had a couple of small items that needed tending to and Robert Suarez was the man that made sure that these items were corrected to my satisfaction. I used to own my own business and would have loved to had Robert Suarez work for me. He is a kind, attentive , thoughtful man and if it were possible to give him 10 stars it still wouldn't be enough in my opinion. Thanks again for all of the afore mentioned personnel that made my last purchase one that met me and my families expectations. More

by bobbytrose Verified Customer Verified Customer

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Exceptional Everyone was very friendly and extremely helpful, everything was explained clearly and all parties were very knowledgeable and answered all the questi Everyone was very friendly and extremely helpful, everything was explained clearly and all parties were very knowledgeable and answered all the questions, we never felt pressured.....was a pleasant buying experience More

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Truck I purchased and entire staff exceeded my expectations My contact with sales reps/managers regarding internet pricing went well. I was confident that I would purchase so I took an Uber from Safety Harbor t My contact with sales reps/managers regarding internet pricing went well. I was confident that I would purchase so I took an Uber from Safety Harbor to your dealership. Everyone was friendly, helpful and knowledgeable Dodge products. Made me feel at home and made efforts to expedite the entire process. Best vehicle purchasing experience I have EVER had. Would highly recommend going the extra distance to do business with you. Many thanks, enjoying all my 2018 Ram 1500 Hemi has to offer! Mark V. Smith Landscape Connections More

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My pleasant experience buying at Ferman CJD NPR Let me start by saying everyone we dealt with at Ferman CJD NPR during our July 15, 2017 purchase of a new Chrysler Pacifica Touring L Plus was except Let me start by saying everyone we dealt with at Ferman CJD NPR during our July 15, 2017 purchase of a new Chrysler Pacifica Touring L Plus was exceptionally helpful in making the shopping, actual purchase, and the delivery process flawless. We were negotiating with several dealers for a replacement for our recently totaled 2012 Towne and Country. Our local dealer in the Jacksonville, FL area, with whom we have a long standing relationship, had the car we wanted except for color. We found the right car with the right color at your dealership and began phone negotiation with Robert Suarez on Friday the 14th. By mid-day Sat, after assistance by Robert Suarez, Mark Goode, and Tracy Buczkowski, we came to an agreement and left Jacksonville to arrive at the New Port Richey dealership by 4 PM. Due to unforeseen delays on our part we actually arrived at 6:30 PM just before their 7 PM closing time. We were met by Robert Suarez and Tracy Buczkowski. Everything was efficiently arranged to enable us to complete the vehicle inspection and briefing on features, complete purchase paper work (Tracy), and complete financing (Scott Poth). Tracy and Scott remained until 9 PM, or after, to complete the deal and enable us to immediately depart for Jacksonville with the new car The expertise and customer service displayed by all involved is best described by what in the military is referred to as "above and beyond the call of duty". As a result of their efforts we truly felt like "guest" rather than "simply customers". More

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People were very helpful Sales team was willing to do deal over the phone so I didn't have to drive to the dealership, which is kind of far from my home. Sales team was willing to do deal over the phone so I didn't have to drive to the dealership, which is kind of far from my home. More

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