Robert Wojtan | Page 3

Very helpful, honest, and every staff member was wonderful. The sales manager had outstanding customer service and sales expertise. Anthony had a friendly and caring approach which made buying our v wonderful. The sales manager had outstanding customer service and sales expertise. Anthony had a friendly and caring approach which made buying our vehicle process easy for us. He was a great car salesman and would definitely recommend him to friends and family. Bob is the customer relations manager, he has also been super helpful throughout the process. We would definitely come back here and buy our future Fords! Thank you Fair Oaks! More

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Dealer had the car I was looking for in their inventory. We were able to test drive and complete the deal. We were able to test drive and complete the deal. More

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The process was quick and easy. We were very happy with the experience and I’m very happy with my vehicle. We were very happy with the experience and I’m very happy with my vehicle. More

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Awesome and helpful staff. They might need more than one finance guy, though. It was a longer wait than I’d like They might need more than one finance guy, though. It was a longer wait than I’d like More

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Excellent customer service Serafin Castelan & Bob Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford. Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford. More

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We worked with Niko Gofron on our purchase and would recommend you do the same. I started the purchase process through the dealership's on-line purchase and financing tools. The internet sales team tea recommend you do the same. I started the purchase process through the dealership's on-line purchase and financing tools. The internet sales team team contacted me first thing the next morning and answered some basic questions, and set up an appointment at the dealership, When I got to the dealership Niko met me at the door, answered additional questions associated with the vehicle I chose, and hosted a quick test drive. As Niko went through the basic vehicle paperwork, and assisted with setting up Ford Pass, the finance team finalized the financing, the sales agreements, and trade-in paperwork. Badges walked us through the paperwork and answered a couple of outstanding pricing questions. Overall a fairly quick and trouble-free process. In addition, after the sale Niko has followed up to address any further questions related to the Bronco Sport. I would recommend using the dealership's on-line tools as it sets up the basic information needed to complete the paperwork and does streamline the process. The third vehicle we have bought at Fair Oak Ford. Regards, G. Brown More

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Rich was outstanding to work with. Would recommended him to anyone looking to purchase a car. Made the whole process go smoothly! Would recommended him to anyone looking to purchase a car. Made the whole process go smoothly! More

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Quick, easy car buying experience. .in and out in a few hours. Anthony and Will were great to work with .in and out in a few hours. Anthony and Will were great to work with More

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Serafin was great. He was patient, while encouraging. He listened and was able to work with finance to get the deal I needed for the car I wanted - Ford Explorer. Ev He was patient, while encouraging. He listened and was able to work with finance to get the deal I needed for the car I wanted - Ford Explorer. Everyone inside the sales center were friendly and social. Overall great experience for the last day of the month that fell on a Saturday! Thank you Serafin!! More

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Good service. Sales team listened to what we wanted. Good inventory. Knowledgeable team members: personable staff. No haggling. Sales team listened to what we wanted. Good inventory. Knowledgeable team members: personable staff. No haggling. More

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