Robert Wojtan | Page 59

The best car buying experience I have ever had. I left feeling very fortunate to have worked with them on the purchase of my car. I would never purchase a car from anyone other than these gentleman. Thei feeling very fortunate to have worked with them on the purchase of my car. I would never purchase a car from anyone other than these gentleman. Their attention to detail was second to none. More

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It was a great car buying experience from the first greeting through the final handshake. Serafin Castelan and John Krajnovich worked hard to find the vehicle we wanted and worked out a great deal. I a greeting through the final handshake. Serafin Castelan and John Krajnovich worked hard to find the vehicle we wanted and worked out a great deal. I also appreciate how Fair Oaks is such a strong member of the Naperville community and supporter of many not-for-profit organizations such as Singing for Seniors. I'll be recommending them to anyone who asks. More

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We really liked the dealership. The staff was friendly, upfront, and fair. They were not pushy and listened to what we wanted. They were able to work with us and give us the best price for our Edge. We upfront, and fair. They were not pushy and listened to what we wanted. They were able to work with us and give us the best price for our Edge. We would recommend this dealership to anyone we know. More

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We went to Fair Oaks to get a second car for the family. At the shop entrance, we were met by Steve and took the time to show us what they have at the store. He was very accomodating and professional when At the shop entrance, we were met by Steve and took the time to show us what they have at the store. He was very accomodating and professional when he explained the financing terms to us. He was very helpful and made us comfortable during the entire buying process. At the end of the day, we got a great deal and drove home with the car we really liked. We will definitely get our future cars from Fair Oaks. More

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Staff dealt with not in above listing: Dave Vargo and Douglas Gose. Good purchase experience. Friendly staff. Very accommodating.We are enjoying our 2010 CPO Escape. Great sales and service staff. Have d Douglas Gose. Good purchase experience. Friendly staff. Very accommodating.We are enjoying our 2010 CPO Escape. Great sales and service staff. Have dealt with parts dept. in the past and was very happy. I like the Ford and Lincoln Vehicles. I would highly recommend Fair Oaks Ford to everyone. Thanks, Stan Rousonelos. More

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Easy, no hassle new car purchase. Purchased a new Ford Focus and I am very impressed and happy with the vehicle. Would definately return to Fair Oaks for future purchases. Focus and I am very impressed and happy with the vehicle. Would definately return to Fair Oaks for future purchases. More

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We bought a Focus from Jeremy in October and the We bought a Focus from Jeremy in October and the experience was fantastic. The whole staff is friendly and knowledgable, Bob was great, and the GM e We bought a Focus from Jeremy in October and the experience was fantastic. The whole staff is friendly and knowledgable, Bob was great, and the GM even came in and had a friendly conversation with us. I couldn't recommend these guys enough. Anytime we have a question they have an answer, one of the few places left that believe in great customer service! More

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I had a great experience over the few weeks I spent with the ford team finding the right car for me. They were friendly, patient with me and my kids and easy to work with. In the end, I was very comfortab the ford team finding the right car for me. They were friendly, patient with me and my kids and easy to work with. In the end, I was very comfortable with my purchase as well as excited. More

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Hello - from the time we walked in the door, and met Steve, the customer service was great. Steve is very personable and we really felt that he very interested in what our needs were in buying a new ca Steve, the customer service was great. Steve is very personable and we really felt that he very interested in what our needs were in buying a new car. We test drove a few cars and really liked/decided on the Edge. Steve explained the features that customers he's worked with really like about the car. Also, liked knowing that your dealership has saleried salesman (as opposed to commissioned). Think it makes all the difference in how the customer feels in buying a car from your dealership. The dealership was very busy on Saturday, and Steve used the time wisely to teach us the basics of the car/sync my phone, etc - while we were waiting to see the Finance Manager. Doug was very friendly and the process was very organized. Likewise,Robert explained various aspects thouroughly. Overall great experience! Thanks More

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I came to the dealership to look at a 2012 F150. The salesman I dealt with was Sarafin he was friendly and answered all of my questions. Robert did a great job explaining all of my options for the f150. salesman I dealt with was Sarafin he was friendly and answered all of my questions. Robert did a great job explaining all of my options for the f150. I would recommend this dealership to my friends. I drove past 2 Ford dealerships to get to this one. More

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