Robert Wolf | Page 4
Service Writer
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
159 Reviews
Write a Review159 Reviews of Robert Wolf
December 23, 2017
Very helpful during a holiday weekend Dickie from Sands Chevy was very helpful during Thanksgiving weekend tho find the truck . That suited the eye and the budget. Give this man a raise in Dickie from Sands Chevy was very helpful during Thanksgiving weekend tho find the truck . That suited the eye and the budget. Give this man a raise in pay. More
Other Employees Tagged: Jason Wiler
December 22, 2017
About what I have come to expect I have had nothing but problems since I switched from Midway where I purchased my truck to Sands minutes from my house. This year my truck door was s I have had nothing but problems since I switched from Midway where I purchased my truck to Sands minutes from my house. This year my truck door was scratched, and Sands repaired....but was the an inconvenience I am just like everyone else no time since I work in East Valley. I was going to use a different service center near work but I had no time. Tried Sands again and seemed ok other than the waiting 15 mins just to get my truck for pick up and my tires were rotated but sensors not reset. So now my rear tire pressure readings are really the front tire readings. The location is so convienent but the headaches I go thru with service department only seems to happen at Sands. More
Other Employees Tagged: Henry Smith
December 21, 2017
Bad customer service As soon as i walked in nobody greeted me or asked if I have been help, Robert was suppose to be helping me out but when I asked for him he said he did As soon as i walked in nobody greeted me or asked if I have been help, Robert was suppose to be helping me out but when I asked for him he said he didn't know anything about me some how i ended up with Henry he didn't take his time explaining anything that was wrong with my truck and I noticed that every other customer was treated way better and they took there time with them I'm not sure if it's just because the was I was dressed. Henry just told "Yours keys are at the front desk with your paper work Im kind of busy right now". The lady at the front desk had to call him multiple times to come attend his customer. I asked a quote for a transmission from Both Robert and Henry and they gave me different prices. Robert said the price was 159.99 minus the 30 dollar coupon he said he could print out for me and Henry said the price was 180 minus the 30 dollars I asked Henry about what Robert said and he tried to change it up They were just playing me trying to make me pay more More
Other Employees Tagged: Henry Smith
December 14, 2017
Interesting they are frean Need a car, and they have good dials very good actitud and very good price's al of them are professionals the manager work whit me to have good price Need a car, and they have good dials very good actitud and very good price's al of them are professionals the manager work whit me to have good price and a good car, thanks for that More
Other Employees Tagged: Erwin Dacanay , Thomas Hughes
December 04, 2017
Fun, enjoyable business transaction This was a enjoyable experience, which is almost unbelievable compared to our last new car purchase. Ladarl did an awesome job putting us at ease, ex This was a enjoyable experience, which is almost unbelievable compared to our last new car purchase. Ladarl did an awesome job putting us at ease, explaining options, negotiating the trade etc. Paul and Calib also were friendly while being professional. All and all it turned out to be a great experience. More
Other Employees Tagged: LaDarl Washington
December 01, 2017
Great service dept definitely will go back courtesy people .they said job would not take long it didn't had truck back when they said it would. service dept definitely will go back courtesy people .they said job would not take long it didn't had truck back when they said it would. More
November 28, 2017
fixed, but long wait Robert was very friendly. He let me know the service was covered. No charge. It was a long wait though. Noisy waiting room. like the fact my car was Robert was very friendly. He let me know the service was covered. No charge. It was a long wait though. Noisy waiting room. like the fact my car was washed. More
November 23, 2017
Charged for services not provided I took my vehicle in for an service which included an oil change and 13 point inspection which included topping of fluids. My vehicle didn't have I took my vehicle in for an service which included an oil change and 13 point inspection which included topping of fluids. My vehicle didn't have windshield washer going in and leaving. I took the vehicle back and they said they did it but, sure enough it wasn't topped. What's to guarentee they changed the oil? More
Other Employees Tagged: Ken Ashby
November 22, 2017
Great service To great care of me. I was very happy with the service and the pricing. I was assigned a loaner without question. Very happy overall. To great care of me. I was very happy with the service and the pricing. I was assigned a loaner without question. Very happy overall. More
Other Employees Tagged: Micheal
November 15, 2017
Routine Service Service was promt. Appointment was 7:00 AM and was greeted at 7 sharp. This was the first service on a new vehicle purchased out of state. I was treat Service was promt. Appointment was 7:00 AM and was greeted at 7 sharp. This was the first service on a new vehicle purchased out of state. I was treated as if I were their best customer. Oil filter change as well as a couple additional minor items. We were in and out in an hour and 20 mins. I would recommend this dealership to anyone seeking service. More
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