

Roberto Garrido-Acosta
Sales Manager
Jerry Ulm Chrysler Dodge Jeep Ram
2966 North Dale Mabry Highway
Tampa, FL 33607
366 Reviews
Write a Review366 Reviews of Roberto Garrido-Acosta
June 01, 2025
This dealership is just nightmare. Charles Reardon was hard to get information from. I asked him few questions and had to follow up couple of times for the answer, but still didn't get Charles Reardon was hard to get information from. I asked him few questions and had to follow up couple of times for the answer, but still didn't get all information I needed and this is why I have switched to Esteban Cabrera. Esteban Cabrera ran my credit without my permission. I asked him to change my address in the system since I moved after I signed lease and then when buying out my lease I wanted to pay cash and didn't need a loan, but instead of changing my address he ran my credit. Also, he promised me to detail my car while I will be talking to finance department, but this was lie. I don't know why he was doing it, but in my opinion he is very unprofessional and dishonest person. Also, dealership is terrible in my opinion by itself. I have paid off my car, paid around $1300 for paperwork and then after 2 weeks learned from the financing company that they didn't pay them and financing company threatened me to take my car that I already paid for. I have contacted accounting and it turned out that finance department didn't sent pay off quote to them and next day finance department asked me to send them pay off quote. I felt like I am doing their work for which I paid them. This is nightmare. It took them another week to pay it off, but I have heard even worse stories. But this is not it. Recently I went there for oil change and tire rotation and my wheel lock key got stolen/lost by them and they are redundant to help. They just telling me they will call back. NO MORE OF THIS PLACE - STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Other Employees Tagged: Charles Reardon, Esteban Cabrera , Elias Espinosa - stole/lost my wheel lock key
May 17, 2025
Incredible dealership! From entering into the showroom, very personable staff, the salesman, Michael (manager), Azaam in finance, Kevin was amazing in delivering, the detai From entering into the showroom, very personable staff, the salesman, Michael (manager), Azaam in finance, Kevin was amazing in delivering, the detail people did a wonderful job. I would give this dealership an 11. More
Other Employees Tagged: Martin Gero, Ali Siklaoui, Max Selig, Ardallion Jordan, Azam Khaled, Kevin Costello, Michael Sarlabous, Charles Reardon
May 17, 2025
This dealer is super clean and lots of helpful people with positive attitudes, especially Sebastian. Sebastian was the one that helped me the entire process, he made everything a breeze and made sure I w with positive attitudes, especially Sebastian. Sebastian was the one that helped me the entire process, he made everything a breeze and made sure I was happy with my decision! When you go to this dealer, make sure you ask for Sebastian! More
Other Employees Tagged: Adam Clarke , Sebastian Fuentes
May 07, 2025
Fabulous customer service that Kobe and Charles are so patient with me deciding on new vehicle, and manager Mike was epic also patient with me deciding on new vehicle, and manager Mike was epic also More
Other Employees Tagged: Max Selig, Steven Heard, Noel Afanador, Kobe Williams, Charles Reardon
April 30, 2025
Our salesman, Jorge, was professional, knowledgeable and didn't pressure us to purchase a new vehicle, but we did! Very satisfied! didn't pressure us to purchase a new vehicle, but we did! Very satisfied! More
Other Employees Tagged: Carlos Batista
April 27, 2025
Willing to work and listen to customer. Very important shows true professionalism. God Bless to all who work there and special thanks to Jordan ,and Roberto. Very important shows true professionalism. God Bless to all who work there and special thanks to Jordan ,and Roberto. More
Other Employees Tagged: Ardallion Jordan, Ali Fawaz
April 24, 2025
Great service! Trustworthy staff ,great management! They let me look at several options till I was fully comfortable even though it was close to closing time and th Trustworthy staff ,great management! They let me look at several options till I was fully comfortable even though it was close to closing time and the result was a happy customer. More
Other Employees Tagged: Nathan did a great job!
April 23, 2025
It was awesome experience and Michael and Sergio were amazing! They really helped me out and made this deal happen! amazing! They really helped me out and made this deal happen! More
Other Employees Tagged: Azam Khaled, Michael Sarlabous , Sergio