Roberto Garrido-Acosta

This dealership is just nightmare. Charles Reardon was hard to get information from. I asked him few questions and had to follow up couple of times for the answer, but still didn't get Charles Reardon was hard to get information from. I asked him few questions and had to follow up couple of times for the answer, but still didn't get all information I needed and this is why I have switched to Esteban Cabrera. Esteban Cabrera ran my credit without my permission. I asked him to change my address in the system since I moved after I signed lease and then when buying out my lease I wanted to pay cash and didn't need a loan, but instead of changing my address he ran my credit. Also, he promised me to detail my car while I will be talking to finance department, but this was lie. I don't know why he was doing it, but in my opinion he is very unprofessional and dishonest person. Also, dealership is terrible in my opinion by itself. I have paid off my car, paid around $1300 for paperwork and then after 2 weeks learned from the financing company that they didn't pay them and financing company threatened me to take my car that I already paid for. I have contacted accounting and it turned out that finance department didn't sent pay off quote to them and next day finance department asked me to send them pay off quote. I felt like I am doing their work for which I paid them. This is nightmare. It took them another week to pay it off, but I have heard even worse stories. But this is not it. Recently I went there for oil change and tire rotation and my wheel lock key got stolen/lost by them and they are redundant to help. They just telling me they will call back. NO MORE OF THIS PLACE - STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by valmartsin Verified Customer Verified Customer

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Love working with Jorge and Danny. Thew were great at every step. Will.bring my daughter to see them when the time is right. Thew were great at every step. Will.bring my daughter to see them when the time is right. More

by rtlawhorn Verified Customer Verified Customer

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Great experience, beginning to end! ! Dalton was very professional and easy to work with! Thank you! ! Dalton was very professional and easy to work with! Thank you! More

by chriskawcak Verified Customer Verified Customer

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Incredible dealership! From entering into the showroom, very personable staff, the salesman, Michael (manager), Azaam in finance, Kevin was amazing in delivering, the detai From entering into the showroom, very personable staff, the salesman, Michael (manager), Azaam in finance, Kevin was amazing in delivering, the detail people did a wonderful job. I would give this dealership an 11. More

by romanee100 Verified Customer Verified Customer

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This dealer is super clean and lots of helpful people with positive attitudes, especially Sebastian. Sebastian was the one that helped me the entire process, he made everything a breeze and made sure I w with positive attitudes, especially Sebastian. Sebastian was the one that helped me the entire process, he made everything a breeze and made sure I was happy with my decision! When you go to this dealer, make sure you ask for Sebastian! More

by Kenzie Verified Customer Verified Customer

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Fabulous customer service that Kobe and Charles are so patient with me deciding on new vehicle, and manager Mike was epic also patient with me deciding on new vehicle, and manager Mike was epic also More

by Eddie Sanchez Verified Customer Verified Customer

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Our salesman, Jorge, was professional, knowledgeable and didn't pressure us to purchase a new vehicle, but we did! Very satisfied! didn't pressure us to purchase a new vehicle, but we did! Very satisfied! More

by NJHARDT Verified Customer Verified Customer

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Willing to work and listen to customer. Very important shows true professionalism. God Bless to all who work there and special thanks to Jordan ,and Roberto. Very important shows true professionalism. God Bless to all who work there and special thanks to Jordan ,and Roberto. More

by nanuk1309 Verified Customer Verified Customer

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Great service! Trustworthy staff ,great management! They let me look at several options till I was fully comfortable even though it was close to closing time and th Trustworthy staff ,great management! They let me look at several options till I was fully comfortable even though it was close to closing time and the result was a happy customer. More

by natalie.suarezns Verified Customer Verified Customer

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It was awesome experience and Michael and Sergio were amazing! They really helped me out and made this deal happen! amazing! They really helped me out and made this deal happen! More

by stephanie.lopez8014 Verified Customer Verified Customer

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