Got new brakes for my wife, new tires for my mom and oil
changes for all three of us. Quality of work was excellent, and the price was right. Oh and Roberto's servcice: legendary.
changes for all three of us. Quality of work was excellent, and the price was right. Oh and Roberto's servcice: legendary.
More
by tim
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim Lange is the BEST IN THE BUSINESS
Feb 12, 2026 -
Gordie Boucher Lincoln of West Allis responded
We’re glad our team could handle brake service, tire installation and oil changes for your Toyota and your family’s vehicles with top quality and value. Roberto appreciates your legendary praise. We look forward to serving you again.
Roy Reger
Service Manager
414-327-6000
NA My experience with Roberto was great.
This survey forcing me to type 15 words is very irritating
This survey forcing me to type 15 words is very irritating
More
by Cory A Schamens
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Jan 21, 2026 -
Gordie Boucher Lincoln of West Allis responded
Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Roy Reger
Service Manager
414-327-6000
NA My experience with Roberto was great.
This survey forcing me to type 15 words is very irritating
This survey forcing me to type 15 words is very irritating
More
by Cory A Schamens
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Jan 21, 2026 -
Gordie Boucher Lincoln of West Allis responded
Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!
Roy Reger
Service Manager
414-327-6000
Great service experience!
All outstanding: check in | coffee bar | WiFi | video of service | check out. How many times can you say -Looking forward to my next service appoint
All outstanding: check in | coffee bar | WiFi | video of service | check out. How many times can you say -Looking forward to my next service appointment!
More
by Kriaten Moore
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
Gordie Boucher Lincoln of West Allis responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Roy Reger
Service Manager
414-327-6000
Excellent service people are very helpful and the quality
of work is outstanding. This is the place to go
of work is outstanding. This is the place to go
More
by NJMEILAND
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2025 -
Gordie Boucher Lincoln of West Allis responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Roy Reger
Service Manager
414-327-6000
A few years ago, when I initially purchased my vehicle,
my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealer
my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealership approach where quality, integrity, and customer care truly mattered. Since then, each service visit with Roberto has continued to reflect that same standard. The interactions are thoughtful, efficient, and never rushed. From the initial purchase through ongoing service, the environment and level of care consistently reflect a dealership that takes pride in delivering a high quality experience. -Shelina H.
More
by shelina.harvey
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Dec 14, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Roy Reger
Service Manager
414-327-6000
Worked with me to get satisfaction on a faulty tire.
Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car
Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car
More
by MIDMECHA
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Dec 11, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!
Roy Reger
Service Manager
414-327-6000
My Aviator had 3 recalls and an issue with no sound from
speakers. It took longer than I anticipated but I am satisfied with the results
speakers. It took longer than I anticipated but I am satisfied with the results
More
by VINCE34
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2025 -
Gordie Boucher Lincoln of West Allis responded
Vince, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!
Roy Reger
Service Manager
414-327-6000
Great service The shuttle service is very convenient and
helpful when having car repairs and repairs are made on time
helpful when having car repairs and repairs are made on time
More
by Roadking
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Dec 06, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Roy Reger
Service Manager
414-327-6000
I went in for a oil change and brakes.
They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it stat
They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it states its fine and working. I guess you need to tell them every single little thing that needs to be done otherwise they won't do it unless it costs a lot of money then they will tell you.
More
by Ashleyrie93
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2025 -
Gordie Boucher Lincoln of West Allis responded
Providing a positive experience is our top priority, Ashley, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Roy Reger
Service Manager
414-327-6000