Roberto Hernandez
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
4 yrs, 4 mos
Languages Spoken
English
Spanish
76 Reviews
Write a Review76 Reviews of Roberto Hernandez
December 24, 2025
Excellent service people are very helpful and the quality of work is outstanding. This is the place to go of work is outstanding. This is the place to go More
Other Employees Tagged: Carl Cerletty, Dawn Kelly, Joe England, Anthony Garbo, John Katrichis, AJ Kallas, Roy Reger, Erika Pinzer, Keri Farner
December 13, 2025
A few years ago, when I initially purchased my vehicle, my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealer my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealership approach where quality, integrity, and customer care truly mattered. Since then, each service visit with Roberto has continued to reflect that same standard. The interactions are thoughtful, efficient, and never rushed. From the initial purchase through ongoing service, the environment and level of care consistently reflect a dealership that takes pride in delivering a high quality experience. -Shelina H. More
Other Employees Tagged: Roberto Hernandez
December 13, 2025
A few years ago, when I initially purchased my vehicle, my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealer my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealership approach where quality, integrity, and customer care truly mattered. Since then, each service visit with Roberto has continued to reflect that same standard. The interactions are thoughtful, efficient, and never rushed. From the initial purchase through ongoing service, the environment and level of care consistently reflect a dealership that takes pride in delivering a high quality experience. -Shelina H. More
Other Employees Tagged: Roberto Hernandez
December 11, 2025
Worked with me to get satisfaction on a faulty tire. Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car More
Other Employees Tagged: Roberto Hernandez
December 02, 2025
I went in for a oil change and brakes. They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it stat They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it states its fine and working. I guess you need to tell them every single little thing that needs to be done otherwise they won't do it unless it costs a lot of money then they will tell you. More
Other Employees Tagged: Dawn Kelly, AJ Kallas
October 06, 2025
Dawn is amazing and great communications during the process . She always kept me up to date . process . She always kept me up to date . More
Other Employees Tagged: Dawn Kelly

