A few years ago, when I initially purchased my vehicle,
my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealer
my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealership approach where quality, integrity, and customer care truly mattered. Since then, each service visit with Roberto has continued to reflect that same standard. The interactions are thoughtful, efficient, and never rushed. From the initial purchase through ongoing service, the environment and level of care consistently reflect a dealership that takes pride in delivering a high quality experience. -Shelina H.
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by shelina.harvey
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Dec 14, 2025 -
Gordie Boucher Lincoln of West Allis responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Roy Reger
Service Manager
414-327-6000
A few years ago, when I initially purchased my vehicle,
my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealer
my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealership approach where quality, integrity, and customer care truly mattered. Since then, each service visit with Roberto has continued to reflect that same standard. The interactions are thoughtful, efficient, and never rushed. From the initial purchase through ongoing service, the environment and level of care consistently reflect a dealership that takes pride in delivering a high quality experience. -Shelina H.
More
by shelina.harvey
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Dec 14, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Roy Reger
Service Manager
414-327-6000
Worked with me to get satisfaction on a faulty tire.
Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car
Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car
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by MIDMECHA
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Dec 11, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!
Roy Reger
Service Manager
414-327-6000
My Aviator had 3 recalls and an issue with no sound from
speakers. It took longer than I anticipated but I am satisfied with the results
speakers. It took longer than I anticipated but I am satisfied with the results
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by VINCE34
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2025 -
Gordie Boucher Lincoln of West Allis responded
Vince, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!
Roy Reger
Service Manager
414-327-6000
Great service The shuttle service is very convenient and
helpful when having car repairs and repairs are made on time
helpful when having car repairs and repairs are made on time
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by Roadking
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Hernandez
Dec 06, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Roy Reger
Service Manager
414-327-6000
I went in for a oil change and brakes.
They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it stat
They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it states its fine and working. I guess you need to tell them every single little thing that needs to be done otherwise they won't do it unless it costs a lot of money then they will tell you.
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by Ashleyrie93
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2025 -
Gordie Boucher Lincoln of West Allis responded
Providing a positive experience is our top priority, Ashley, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Roy Reger
Service Manager
414-327-6000
Always a pleasure to work with Roberto and everyone in
service. Work is done well and fast
service. Work is done well and fast
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by asthor70
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis.
Roy Reger
Service Manager
414-327-6000
Gordie always provides great service and has great
communication. That’s why I’ve been bringing them my cars for years.
communication. That’s why I’ve been bringing them my cars for years.
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by tim
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis.
Roy Reger
Service Manager
414-327-6000
Dawn is amazing and great communications during the
process . She always kept me up to date .
process . She always kept me up to date .
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by Suetammy4
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Gordie Boucher Lincoln of West Allis responded
Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!
Roy Reger
Service Manager
414-327-6000
Very kind, helpful and professional.
He kept in. Constant communication throughout the process and was very thorough.
He kept in. Constant communication throughout the process and was very thorough.
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by Ssharp3233
Sep 10, 2025 -
Gordie Boucher Lincoln of West Allis responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Roy Reger
Service Manager
414-327-6000