

Roberto Hernandez
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
3 yrs, 10 mos
Languages Spoken
English
Spanish
55 Reviews
Write a Review55 Reviews of Roberto Hernandez
June 11, 2025
Thorough repair of my Black Label Aviator. There was a module communication issue from a factory update. Although they had to bring it back to correct the issue, they made it right and fix There was a module communication issue from a factory update. Although they had to bring it back to correct the issue, they made it right and fixed the problem. Had to order a part from lincoln More
June 11, 2025
Like the pick up service. I don’t have to run to the dealership and can stay home. Very convenient. I don’t have to run to the dealership and can stay home. Very convenient. More
Other Employees Tagged: Dawn Kelly, Brian Mattison, AJ Kallas, Roy Reger
June 08, 2025
The service manager was very friendly and explained everything that would be done during my appointment. I was very impressed with the fact that they take photos upon arrival to document the appearance everything that would be done during my appointment. I was very impressed with the fact that they take photos upon arrival to document the appearance of the vehicle. Made me feel better about not having scratches, dirty hand prints.or dings on my car post-service. I even received a short video of the service being performed. More
May 30, 2025
The staff is very professional and keep you informed about your vehicle. They do not pressure you to get things done that are not necessary.Thanks for the great service. about your vehicle. They do not pressure you to get things done that are not necessary.Thanks for the great service. More
Other Employees Tagged: Greg Miller, Dawn Kelly
May 24, 2025
I've been dealing with Gordie Boucher for the last 17 years. Lots of different vehicles the service department. Does excellent work in a timely fashion years. Lots of different vehicles the service department. Does excellent work in a timely fashion More
Other Employees Tagged: Dawn Kelly, Brian Mattison
May 22, 2025
Very accommodating and communicative. i would recommend Gordie Boucher to anyone who needs to service their Lincoln. i would recommend Gordie Boucher to anyone who needs to service their Lincoln. More
Other Employees Tagged: Dawn Kelly, Brian Mattison, AJ Kallas, Roy Reger
April 23, 2025
I received excellent assistance from Roberto. After my initial service was done we stopped in on the way back from a trip to Madison because I had a few questions. Roberto helped me out quickly a After my initial service was done we stopped in on the way back from a trip to Madison because I had a few questions. Roberto helped me out quickly and I was on my way, pleased with his answers. More
Other Employees Tagged: Roberto Hernandez