Roberto Perez
Roberto Perez at Empire Ford Inc.

Roberto Perez | Page 6

Finance Manager - Fall River store

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.4
116 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Ford Master Certified Sales Consultant

4.4

116 Reviews

Write a Review

116 Reviews of Roberto Perez

February 16, 2024

Dealership Rating
Employee Rating

I bought my car in November an my trani blew 1 month after an now I’m stuck with no veichle while my transmission is on 6 month back order… best part I have warranty an they’re paying for it to be fixed More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Bancroft, Brian Santos , Ashley Couto, Justin Riordan

December 17, 2023

Dealership Rating
Employee Rating

Deja was very professional and courteous from start to finish! I enjoy my new Chevy Equinox! More

by ridgwayfred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Bessette , Jayden Proulx

Jan 09, 2024

Empire Ford Inc. responded

Dear ridgewayfred, Thank you for choosing Empire Ford! We appreciate your comments about your experience with Deja! We truly appreciate you sharing your experience on DealerRater. Would you mind sharing your review on Google as well, so more people can view your review? We thank you in advance! REVIEW LINK https://g.page/r/CXtxS4lWTFJREB0/review

August 18, 2023

Dealership Rating
Employee Rating

Biggest problem is I’m having electrical problems and the service department wasn’t much help. Now I have to pay 150$ to have it towed there. And they didn’t give me inspection sticker I paid for. Went and g More

by dan32839
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

August 11, 2023

Dealership Rating
Employee Rating

From sales to financing and final delivery everything worked out on time and very smooth Would definitely recommend More

by robert.aschwanden
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft

Aug 14, 2023

Empire Ford Inc. responded

Dear robert.aschwanden, Thank you so much for the kind words and positive feedback. We appreciate your business. Welcome to the Empire Ford family!

July 18, 2023

Dealership Rating
Employee Rating

I spoke with the sales manager today Kevin Bancroft and he fixed all my issues. Thank you for caring about your customers. I apologize for the last bad review as I got the wrong information. More

by Antpinnyj
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Riordan

Jul 24, 2023

Empire Ford Inc. responded

Dear Antpinnyj, Glad to hear Kevin Bancroft was able to straighten everything out. Best regards!

July 18, 2023

Dealership Rating
Employee Rating

The car I was interested in test driving had no gas and they didn’t have a route for the test drive !I had to ask for the extra key and they told me my bronco had the kit to remove the doors and it was not More

by Antpinnyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Riordan

July 16, 2023

Dealership Rating
Employee Rating

Very helpful no pressure did not try to sell me something I did not want More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Carchipuendo , Juan Bautista-Rodriguez, Michelle Ferreira

Jul 24, 2023

Empire Ford Inc. responded

Dear Mike, Congratulations on the purchase of your new vehicle! Thanks so much for the feedback. Safe travels!

June 30, 2023

Dealership Rating
Employee Rating

Dealer was so easy to deal with and couldn’t be happier with how well treated. Right from the salesman to Roberto in finance, to Kevin B. As sales manager. Very pleased More

by Christopher st pierre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Gauthier , Kevin Bancroft

June 30, 2023

Dealership Rating
Employee Rating

Roberto is great. He is helpful and makes buying a vehicle stress free and enjoyable More

by Chelseacabral1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira

June 30, 2023

Dealership Rating
Employee Rating

It’s was pleasure buying my car here at Empire Ford. Juan Rodriguez made the dealing process quick and comprehensive that when I got in to the Finance Office with Roberto, signing the paperwork was a no More

by nate.dosreis7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Bautista-Rodriguez

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