Robin Gurtner | Page 23

Crown Buick GMC responded

Hello! That's truly high praise! It's fantastic to hear you had such a positive experience with us here at Crown. We look forward to serving you in the future. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi Dani! We appreciate your positive feedback and are grateful you had a good experience! Our dealership has been running on a first-come, first-served basis on Saturdays for years. Limited staff to provide time off, higher demand, and policies set in place keep us from scheduling appointments on Saturdays. We do our best to assist everyone as efficiently as possible. We hope to see you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hello! Thank you for taking to time to share your feedback. We appreciate the loyalty you've given to us here @ Crown and hope to serve you again in the future Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hey there! We're pleased to hear that you consistently receive good service from us! Our team values politeness and efficiency, and we're glad to know that your work is completed promptly. If you ever need anything else or have any questions, feel free to reach out. Thank you for your continued support! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi Renfred, I'm truly sorry to hear about the extended wait time you experienced while waiting for your truck repair. This is certainly not the level of service we aim to provide. We appreciate your patience and will work to ensure such delays are minimized in the future. Please reach out to me with any further details. JennaS@Crownbuickgmc.com. Thank you for bringing this to our attention. Warm Regards, Jenna Sellstrom BDC Sales/ Internet Sales Manager Crown Buick GMC

Crown Buick GMC responded

We're thrilled to hear that you had such a positive experience with our service agent! We aim to provide a personable and informative experience for our customers. It's great to know that your concerns were addressed to your satisfaction. We truly appreciate your loyalty and look forward to serving you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi Ronnie! We're pleased to hear that your experience at Crown was timely and courteous, just as you've come to expect. It's great that the necessary maintenance and retrofit of parking sensors were completed efficiently. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing Crown for your automotive needs! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi Megan! Thank you for your kind words! We're delighted to hear that you consistently have a pleasant experience with us. Quick and quality service is a priority, and we're glad to know we're meeting your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi Kernie, I'm sorry to hear about your disappointing experience with the service for your GMC. It's frustrating to have to return multiple times for the same problem. Please reach out to me at JennaS@crownbuickgmc.com with any further information. I'd be happy to help. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hello! We're pleased to hear that you had a good and pleasant experience with us! It's great to know that our service specialist was helpful. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC