Provided a good courteous service and attempted to
expedite the process
Robin was very easy to work with and a pleasure overall
expedite the process
Robin was very easy to work with and a pleasure overall
More
by will.black
Verified Customer
Verified Customer
Aug 17, 2026 -
Santa Cruz Toyota responded
Thank you so much for sharing this! We were so happy to help you find a great vehicle, and we wish you many happy miles. Our team hopes to see you again!
I had a very smooth experience buying a car from Santa
Cruz Toyota. Robin, Max, Tom, and Nathan directly worked with me and were very helpful and explained everything well. I found everyone at Santa Cruz
Cruz Toyota. Robin, Max, Tom, and Nathan directly worked with me and were very helpful and explained everything well. I found everyone at Santa Cruz Toyota to be friendly and pleasant to work with, and I would be very happy to return again for any future car.
More
by n
Verified Customer
Verified Customer
Aug 04, 2026 -
Santa Cruz Toyota responded
Your mention of Robin, Max, Tom, and Nathan taking the time to explain every detail underscores our focus on clear, helpful communication. Knowing that the purchase of your new Toyota Corolla Hybrid felt smooth and welcoming means a lot to us.
This dealership was a pleasure to work with.
They were friendly, knowledgeable, and helpful, especially Robin Steinberg, with whom I had the most contact.
They were friendly, knowledgeable, and helpful, especially Robin Steinberg, with whom I had the most contact.
More
by pgdoglover
Verified Customer
Verified Customer
Jun 20, 2026 -
Santa Cruz Toyota responded
It’s wonderful to know our team was friendly and knowledgeable during your purchase. Robin is delighted to have assisted you. Enjoy your new Toyota Corolla Hatchback and let us know if you need anything else.
Great experience.
Robin was straightforward and communicative every step of the way. Would buy again from her and from Santa Cruz Toyota.
Robin was straightforward and communicative every step of the way. Would buy again from her and from Santa Cruz Toyota.
More
by kau
Jun 02, 2026 -
Santa Cruz Toyota responded
Thank you for sharing your experience. We’re glad Robin kept you informed throughout the process. Congratulations on your new Toyota Sienna, and we look forward to helping you again in the future.
They were helpful, accommodating, welcoming, friendly.
I had a positive experience. The establishment was clean.
I had a positive experience. The establishment was clean.
More
by elmer_gica
Verified Customer
Verified Customer
Jun 01, 2026 -
Santa Cruz Toyota responded
Thank you, Elmer, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Jun 01, 2026 -
Santa Cruz Toyota responded
Thank you for sharing! Our team enjoyed having you here, and we wish you many happy miles. Come on back to see us!
I have been very happy with Santa Cruz Toyota.
I have purchased two cars from the dealership and been treated fairly with courtesy and humor!!
I have purchased two cars from the dealership and been treated fairly with courtesy and humor!!
More
by fpob69
Verified Customer
Verified Customer
May 12, 2026 -
Santa Cruz Toyota responded
It’s great to hear you felt treated with fairness and humor across both of your Toyota RAV4 Hybrid purchases. We appreciate you returning to us and sharing such kind words about our team’s service.
Be careful with the financial department.
They sold you hiding stuff to charge people for stuff you don't need
They sold you hiding stuff to charge people for stuff you don't need
More
by Jesus
Apr 24, 2026 -
Santa Cruz Toyota responded
Here at Santa Cruz Toyota, we strive to provide our customers 5-star service, and we are sorry to hear about your less-than-outstanding experience. Please contact me so we can discuss this further. - Simon Bachir, General Manager, simonb@santacruztoyota.com
We purchased our last 3 cars from Toyota Santa Cruz,
Robin Steinberg was our sales representative for our recent purchase. She was knowledgeable, attentive, and considerate as we defined our new-car ne
Robin Steinberg was our sales representative for our recent purchase. She was knowledgeable, attentive, and considerate as we defined our new-car needs. She located a car in the model, color, and with the accessories we wanted. After our purchase, she went the extra mile to make sure we were confident in operating our new Toyota.
More
by DANDMKANEMURA
Apr 22, 2026 -
Santa Cruz Toyota responded
We appreciate you taking the time to share this with us! Our team truly enjoyed having you here, and we wish you many happy and safe miles. We're always here to help and hope to see you again!
It’s very fantastic and wonderful experience purchasing
my first car here. Highly recommended for UCSC students interested in Toyota
my first car here. Highly recommended for UCSC students interested in Toyota
More
by x.zilan
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2025 -
Santa Cruz Toyota responded
Thank you so much for the great review and your business! Come on back to see us.
The Best sales expert , Robert Weiiser.
Very good selection of vehicles. Friendly finance staff. Would recommend..
Very good selection of vehicles. Friendly finance staff. Would recommend..
More
by kennysaxk
Verified Customer
Verified Customer
Nov 05, 2025 -
Santa Cruz Toyota responded
Thank you so much for the great review and recommendation! We hope you enjoy your new vehicle and hope to see you again!