Stephen Hurley
Stephen Hurley at Santa Cruz Toyota

Stephen Hurley

Sales Manager

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.5
19 Reviews
4.5

19 Reviews

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19 Reviews of Stephen Hurley

July 09, 2026

Dealership Rating
Employee Rating

I felt like a VIP, they were excellent in finance and customer service, personable, fast paced. This is our 8th vehicle here as a married couple and our parent both bought from here as well More

by vmmikus
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hurley

Jul 10, 2026

Santa Cruz Toyota responded

Congratulations on your purchase! Our team enjoyed having you here, and we wish you many happy and safe miles. Thank you for choosing Santa Cruz Toyota. Come back to see us!

June 27, 2026

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Abel was not available when I picked up my car. When I arrived to pick it up, they weren’t sure where it was. They found it, asked me if I had any questions and sent me on my way. No real time spen More

by lbensonsrq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abel Pena

Jun 28, 2026

Santa Cruz Toyota responded

Thank you so much for taking the time to share your feedback with us. We will share your comments with the team. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 21, 2026

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Honest good people at Toyota SC! Thanks for a great experience! Fetty was great and responsive. More

by kelhemp22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2026

Santa Cruz Toyota responded

It’s great to hear our Toyota staff were honest and responsive. Congratulations on your new RAV4. We look forward to assisting you again in the future.

June 20, 2026

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This dealership was a pleasure to work with. They were friendly, knowledgeable, and helpful, especially Robin Steinberg, with whom I had the most contact. More

by pgdoglover
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robin Steinberg

Jun 20, 2026

Santa Cruz Toyota responded

It’s wonderful to know our team was friendly and knowledgeable during your purchase. Robin is delighted to have assisted you. Enjoy your new Toyota Corolla Hatchback and let us know if you need anything else.

June 18, 2026

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I recently purchased from Santa Cruz Toyota and was really impressed with the whole team. From start to finish, they were professional and genuinely friendly — made the whole process feel collaborative More

by chicabean84
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 18, 2026

Santa Cruz Toyota responded

It’s great to hear your second Toyota RAV4 purchase felt professional and friendly. We’re pleased our team kept pricing clear and straightforward throughout the process. We appreciate your recommendation and can’t wait to welcome you back.

June 13, 2026

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Employee Rating

No new inventory of Highlanders. Lots of waiting. Slow finance department. Staff forgot our appointment More

by jweisel77
Recommend Dealer
No

Other Employees Tagged: Stephen Hurley

Jun 15, 2026

Santa Cruz Toyota responded

Here at Santa Cruz Toyota, we strive to provide our customers 5-star service, and we are sorry to hear about your less-than-outstanding experience. Please contact me so we can discuss this further. - Simon Bachir, General Manager, simonb@santacruztoyota.com

June 07, 2026

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Employee Rating

I am a person of my word and would expect the same when making such a large purchase. More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2026

Santa Cruz Toyota responded

Please know here at Santa Cruz Toyota, we aim to provide a 5-star experience to every customer, and we are sorry if you left feeling otherwise. Please get in touch with me if you would like to discuss this further and address any issues. - Simon Bachir, General Manager, simonb@santacruztoyota.com

May 23, 2026

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Friendly, efficient, no hustle They made the purchase process fast and easy. What's more, they didn't make me feel pressured when trying to sell me the warranty and the service package, which made me com More

by yingyu0205
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hurley

May 23, 2026

Santa Cruz Toyota responded

Thank you for noting our friendly, efficient approach during your Toyota Tacoma purchase. Stephen and our team are glad you felt no pressure when considering the warranty and service package. Enjoy your new Tacoma and please reach out if you need anything.

May 03, 2026

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Employee Rating

Professional , experience,no drama I had a good experience my purchase was very easy and enjoyable More

by manuelflorendo1
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hurley

May 03, 2026

Santa Cruz Toyota responded

Thank you for sharing your thoughts on purchasing your new Toyota Corolla. We’re pleased Stephen and our team made the process smooth and enjoyable for you. Enjoy your Corolla and feel free to reach out if there’s anything we can help with.

April 29, 2026

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Employee Rating

Anthony and Bruce were absolutely fabulous! !! My experience with the entire staff was top notch. From my “preview” beginning on Saturday and making the purchase on Sunday! Then there was the se More

by tlundquist08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Casillas, Brent Fetty

Apr 29, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we wish you many happy miles with your vehicle. Come on back to see us!

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