Stephen Hurley

Abel was not available when I picked up my car. When I arrived to pick it up, they weren’t sure where it was. They found it, asked me if I had any questions and sent me on my way. No real time spen When I arrived to pick it up, they weren’t sure where it was. They found it, asked me if I had any questions and sent me on my way. No real time spent with me and the car and didn’t appear to be all that interested in showing me what the car can do. So, as I was getting in the car to leave and salesman asked me if I needed help pairing my phone, I said no and that I would just figure it out. More

by lbensonsrq Verified Customer Verified Customer

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Honest good people at Toyota SC! Thanks for a great experience! Fetty was great and responsive. Thanks for a great experience! Fetty was great and responsive. More

by kelhemp22 Verified Customer Verified Customer

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This dealership was a pleasure to work with. They were friendly, knowledgeable, and helpful, especially Robin Steinberg, with whom I had the most contact. They were friendly, knowledgeable, and helpful, especially Robin Steinberg, with whom I had the most contact. More

by pgdoglover Verified Customer Verified Customer

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I recently purchased from Santa Cruz Toyota and was really impressed with the whole team. From start to finish, they were professional and genuinely friendly — made the whole process feel collaborative really impressed with the whole team. From start to finish, they were professional and genuinely friendly — made the whole process feel collaborative rather than pushy. This is actually my second time buying from them, and they delivered the same great service both times. What really stood out was their transparency on pricing. No hidden fees, no surprises. They clearly explained everything and were straightforward about what I was paying for. That kind of honesty makes a huge difference when you're making a big purchase. If you're in the area and looking for a Toyota dealership, definitely check them out. 10/10 would go back. More

by chicabean84 Verified Customer Verified Customer

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No new inventory of Highlanders. Lots of waiting. Slow finance department. Staff forgot our appointment Lots of waiting. Slow finance department. Staff forgot our appointment More

by jweisel77 Verified Customer Verified Customer

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I am a person of my word and would expect the same when making such a large purchase. making such a large purchase. More

by MJ Verified Customer Verified Customer

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Friendly, efficient, no hustle They made the purchase process fast and easy. What's more, they didn't make me feel pressured when trying to sell me the warranty and the service package, which made me com process fast and easy. What's more, they didn't make me feel pressured when trying to sell me the warranty and the service package, which made me comfortable. More

by yingyu0205 Verified Customer Verified Customer

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Professional , experience,no drama I had a good experience my purchase was very easy and enjoyable experience my purchase was very easy and enjoyable More

by manuelflorendo1 Verified Customer Verified Customer

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Anthony and Bruce were absolutely fabulous! !! My experience with the entire staff was top notch. From my “preview” beginning on Saturday and making the purchase on Sunday! Then there was the se !! My experience with the entire staff was top notch. From my “preview” beginning on Saturday and making the purchase on Sunday! Then there was the service department, they were stellar!!! Racheal was the best, she made my day with her bright personality 😁 More

by tlundquist08 Verified Customer Verified Customer

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Not motivated to resolve scratches on the vehicle that were discovered during the pickup. Acted generally as though every request I made was a significant burden or an inconvenience. But overall were able were discovered during the pickup. Acted generally as though every request I made was a significant burden or an inconvenience. But overall were able to help me get the vehicle purchased More

by amorshedian10 Verified Customer Verified Customer

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